The purpose of this position is to oversee and manage account opening operations across the Group, lead and coordinate teams, and implement effective risk management strategies, ensuring the smooth and compliant onboarding of new accounts for Aztec’s clients across jurisdictions.
Key responsibilities:
Manage and optimise account opening processes for efficiency and accuracy
Ensure compliance with regulatory requirements and internal policies
Lead, motivate, and guide a team of Senior Administrators and Administrators responsible for account opening
Foster a collaborative and high-performance team culture
Identify, assess, and mitigate risks associated with account opening procedures
Implement strategies to enhance overall risk resilience
Oversee the proper documentation of account opening procedures
Continuously evaluate and enhance account opening workflows to improve turnaround time
Maintain quality relationship with key Banking Partners and develop a deep understanding of their onboarding requirements
Work closely with internal stakeholders to ensure alignment with organizational goals
Provide training to team members on new procedures, compliance standards, and best practices
Support professional development initiatives within the team
Collaborate with Customer Service teams to address account opening-related inquiries and issues promptly
Generate and analyse reports related to account opening metrics, presenting insights to upper management
Stay informed about industry trends and regulatory changes to adapt strategies accordingly
Skills, knowledge, expertise:
Knowledge of relevant financial regulations and compliance standards (AML/CDD) is essential
Knowledge of the CI Fund Industry/Fund structures
Ability to identify, assess and mitigate operational risks
Strong understanding of account opening processes and procedures
Proven leadership skills with ability to guide, motivate and develop a team
Excellent communication skills to manage relationship with internal and external stakeholders
Strong analytical and problem-solving skills to address challenges efficiently
Ability to adapt to changing regulations and industry trends
Effective organisation and prioritization of tasks to meet deadlines
Meticulous attention to detail to ensure accuracy in account opening applications
Customer-focused
Technology proficient
Project management skills
Unfortunately, we're not able to offer visa sponsorship and work permits for this role.
Who are we?
Aztec Group has come a long way since first opening its doors in Jersey back in 2001. Our size and reach may have changed, but one thing that hasn’t is our identity – we’re proud to be a truly independent, owner-managed business that puts our people and clients at the centre of everything we do.
We understand that everyone will put value on different things and that’s why our employee package includes a variety of benefits. Here are some of the core benefits for all our people:
Competitive salary
Discretionary bonus scheme plus Managers Incentive Programme
Flexible, hybrid working
Generous holiday allowance
Pension scheme
Private medical insurance, including eye care
Permanent health insurance
Life assurance (death in service and critical illness benefit)
Worldwide travel insurance
Ability to work abroad for up to 3 weeks per annum
Regular social events
Onsite parking
Health and wellbeing programmes
Significant investment into your personal and professional development
We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and be great with people, as close working relationships between our colleagues and clients is at the heart of what we do.
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