Customer Business Manager - Coop and Health Channel

Application Deadline: 1 March 2024

Department: Sales

Employment Type: Permanent - Full Time

Location: Andover

Description

As a Customer Business Manager you will be responsible for developing and implementing comprehensive business plans which will accelerate our wellbeing visibility and value growth across our Grocery and Health channel accounts to enable us to become a leading brand in wellbeing drinks. The CBM will support our continued commercial growth and expansion in wellbeing drinks whilst developing and implementing customer plans that will deliver improved revenue and brand equity.

Key Responsibilities

Develop and implement exciting customer plans that align to our strategic aims and deliver improved revenue and brand equity.
Develop creative in store activation aligned to our strategy to support Twinings visibility across all accounts.
Build collaborative and trusting relationships with customers, finding the opportunities to connect Twinings and retailer strategies.
Grow network within customers to build relationships that stretch outside of commercial.
Excellent performance control, analysis, forecast accuracy and relevant course correction in order to deliver commercial and brand objectives.
Brilliant revenue management to create both short and long term value.

Skills, Knowledge and Expertise

Experience of working within a FMCG sales environment.
High levels of tenacity and perseverance.
Commercially astute with a multi-channel view.
Highly numerate with great revenue management skills and a value creation mindset.
High level of personal accountability, great at always finding a way.
Comfortable working with ambiguity.
Highly organised, flexible, and able to prioritise effectively.
Persuasive influencer who backs up their rationale with insights and data.
Ability to collaborate cross-functionally.

Benefits

Yearly bonus based on personal contribution and financial performance. Flexible working options.
25 days holiday plus 8 bank holidays and the option to buy and sell holidays.
Onsite Gym and Wellbeing Centre.
Car allowance.
Private Medical Insurance.
Perk box – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more.
Pension scheme with your contributions matched for up to 10% of your salary.
Cycle to work scheme.
Simply Health Cash plan.
Onsite Staff shop and online staff discounts.
Four-week Digital Nomad.
Opportunity for a variety of market leading development opportunities.
2 recharge days a year to pause and get back on top and thriving.
Birthday day off.
Inspiring connection events in line with our exciting wellbeing vision.

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