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Job Descrption
Position Summary
Responsible for optimal stock management at Depot and supporting forward deployment of stock to partners.The Assistant Manager SCM works closely with vendors & Internal customers in MENA subsidiaries and branches to manage and monitor the parts operation process
Role and Responsibilities
- Parts SCM handling for MENA
- Responsible for stock level management and healthy stock maintenance
- KPI monitoring and on field service process improvement "PBO" "PSM", "ISR","FAR",”PAR”
- Manage ETD with Vendor & accurate update to Customers
- Parts reallocation to other sub/Depot based on urgency
- Support field operations to minimize repair pending
- Vendor claim handling (DNA, LTP, Non-conformity)
- Customer training for related issues
- Forecasting Method changes in SPM system
- Reporting and troubleshooting
- B/O & Inventory Management
- Parts Procurement
- FCST, Vendor supply & stock allocation to Subs
Skills and Qualifications
Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position
- Customer oriented
- Problem solving and evaluation skills
- Excellent communication skills (written and verbal)
- Basic Warehousing and logistics know-how
- Parts operation process and demand forecasting
- Excellent English language.
- Able to work under pressure and team work oriented.
Qualifications
- 5 years’ experience (at least 2 in Procurement/ Customer Relationship Management)
- University Degree
- Knowledge of SAP and Microsoft software
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