Client Treatment Trainee (UAE nationals only) at Richemont
Dubai, United Arab Emirates
Job Descrption
Client Treatment Trainee is a unique 8-months opportunity specially designed for bright, young, and passionate fresh graduates like you who want to shape their careers. This traineeship provides accelerated career and learning opportunities to develop bright young talent and guide them into future leaders.
As a member of the Client Experience & Treatment team at Van Cleef & Arpels, you will be the local liaison for the client department, developing local collaborations for best-in-class experiences (hotels, concierges, restaurants, etc.), designing, implementing, and managing one-to-one and one-to-many gifting programs, and spreading the client experience & treatment culture within and outside of the Maison.
Key Responsibilities & Expectations:
Provide administrative and operational support to the Client Treatment Executive in managing client treatments and ensuring client satisfaction
Assist in the implementation of CX campaigns and monitor campaign performance
Act as a liaison between the CX team and Boutique Managers to facilitate the smooth execution of campaigns
Communicate with suppliers to ensure timely delivery of gifts and services. Follow up on orders, resolve any issues or discrepancies, and maintain accurate records of supplier communications
Maintain accurate and up-to-date records of client requests and treatments
Collaborate with internal teams such as CRM, operations, and events to ensure alignment and support for client-related activities
Experience and Qualification Required
This opportunity is currently available for UAE Nationals holding a valid UAE Passport & Family book
Bachelor’s degree/ Master’s degree
0-2 years of work experience
Language requirement- Proficiency in English & Arabic
Computer skills- Microsoft Office
Skills and Behavioural Attributes
Ambitious, results-driven, and committed
Innovative mind and competence willing to challenge the status quo
High level of interpersonal and communication skills
Organizational abilities to manage multiple tasks and meet deadlines in a fast-paced environment
Demonstrates learning agility
Collaborative mindset with the ability to work well within a team environment
More than a role…. We recruit for a career!
If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.
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