Sales Associate – Homeware (Harrods)
(Permanent, Full-Time)
HOW WILL YOU MAKE AN IMPACT?
As a front-line representative of our high jewellery Maison, you will be responsible for maximizing the sales of all our unique and beautiful pieces. You will also be accountable for ensuring each client receives an exceptional experience in line with our Buccellati values.
Key responsibilities:
- Achieve sales objectives and targets
- Develop a close network of loyal clientele
- Attend social functions within the community to generate new clientele; invite current and prospective clients to in-store events
- Set up window displays and in-store displays each morning; assure displays are broken down each evening and products are stored in the safe nightly
- Provide excellent customer service. Follow up on after sales service/ follow repair process from start to finish
- Implement policies and procedures established by the company, i.e. security policy, consignment, after sales service, valuation request, Human Resources policies, etc.
- Educate clients on Buccellati quality, standards and product line
- Maintain the aesthetic quality of the store
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Previous experience in selling fine jewellery or high-end luxury product is preferred
- Strong understanding of and relevant experience in clienteling
- Excellent computer skills
- Resilience and composure, paired with a positive attitude
- Strong attention to detail with the ability to handle multiple tasks simultaneously
- Ability to establish and maintain effective relationships with customers and gain their trust and respect
HOW DO WE KEEP YOU SMILING?
As a significant member of the Buccellati community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Hiring Manager
3rd Stage – Interview with the Human Resources Manager
LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
https://www.linkedin.com/company/richemont/
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