Stock & Administration Co-ordinator, New Bond Street
(Permanent, Full-Time)
HOW WILL YOU MAKE AN IMPACT?
To manage stock to ensure flawless operations and commercial activities.
Key responsibilities:
Stock Control
- Ensures accurate and timely completion of stock deliveries, replenishment and managers stock availability
- Ensures permanent accuracy of stock in boutique and lead cycle counts & stock takes
- Ensures efficient organization of back of house and on-the-floor stocks and supervises impeccable state at any time of the day
- Manages and follows up stock transfers between boutiques or stock sent for commercial activities (consignment, photo shoots etc)
- Organizes all stock returns (Faulty goods, Outlet approved pieces etc)
- Reports any stock discrepancies and provide explanation on stock losses
- Work with Boutique Manager to ensure optimal stock levels on an ident basis to support commercial objectives
After Sales
- Manages all the after sales stock movement
- Ensures accuracy of after sales stock in boutique, with properly maintained records and status updates, and leading cycle counts
Retail Operations
- Assists the Boutique Management with key holding.
- Accurate management of all till operations.
- IT system maintenance and reporting.
- Supports sales team when required.
- Co-ordinate boutique shared communication through control of boutique email in conjunction with management team
- Keyholding responsibilities for secure opening and closing of boutique
Administration
- Responsible for the follow up and management of all shipping documents.
- Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security).
- Provides administrative support to the team in booking couriers, deliveries, transfers
- Provides operations support for the Boutique regarding supplies order (clients drinks, cleaning products, packaging…).
- Supports the manager to ensure perfect compliance with internal compliant processes
- Ensures all paperwork is filled according to company procedures
Client Experience & Development
- Support the boutique sales through shop floor and remote selling as required
- Always ensure impeccable customer service.
- Actively promote the brand CRM strategy.
- Execution of all planned activities in the boutique.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- 3-5 years experience in retail, ideally in a stock administrator role.
- Ability to work proactively & independently.
- Excellent written and verbal communication skills
- Analytical thinking with attention to detail.
- Computer skills including: Word, Excel, and Power Point.
HOW DO WE KEEP YOU SMILING?
As a significant member of the Montblanc community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Hiring Manager and the Head of Retail
3rd Stage – Interview with the UK Brand Director
LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
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