Sales Experience Consultant

Job Location:

Brighton (hybrid working (once signed off/ probation passed) – Tuesday, Wednesday, and Thursday in the Brighton office)

We are a company driven by a solid set of principles (see below) and purposes such as diversity, equity, and inclusion. Our working culture provides flexibility and naturally a ‘hybrid’ working model as standard. We are part of the Women in Finance Charter, an initiative set up by the UK’s HM Treasury. We want to benefit from the many positives that come by having a more diverse working culture throughout all levels of seniority and lines of business. Our workforce enjoys excellent benefits, including private healthcare, a brilliant pension, and a host of other benefits to ensure you and yours are kept safe and protected.

MetLife Success Principles

• Build Tomorrow – We change and innovate for sustained performance
• Win Together - We collaborate and empower each other to succeed
• Own It - We deliver for our customers

As a Sales Experience Consultant you’ll be joining a business that is expanding, cares about the community and the environment. You will get a 9% pension as standard, increasing to 13% company max contribution (plus your 4% = a 17% pension). You can also get up to 31 days holiday, hybrid working, life assurance - employee, income protection, private medical insurance, mortgage advice, gadget cover, life assurance - partner, critical illness, travel insurance and dental cover.

Role Value Proposition: 

The Sales Experience Consultant role has been created to support the Employee Benefits sales team in the UK to ensure we hit our business objectives and continue to grow our market share. This will be done by a combination of Sales, Account management and Customer Service.  

Sales Experience Consultant Essential Business Experience and Technical Skills:

Required:

• Strong attention to detail and time management skills.
• Experience dealing with high volumes of administration.
• Excellent telephone manner.
• Have previously worked in Sales or Account management and Customer Service
• Able to present face to face and virtually to any size group
• Talk confidently about a product proposition and sell the benefits
• Build meaningful relationships with internal and external customers
• Passion for helping others, empathetic and being customer focused
• Ensure effective risk management is taken into account in all day to day activities, in accordance with ME risk policies, and escalate any areas of concern to line manager and where appropriate Risk Management function.

Preferred:

• Experience within Financial Services (Group Risk preferred).
• Experience dealing with financial advisers
• Knowledge of:

- Group Life and Group Income Protection T&Cs
- Competitor activity
- Master Trusts
- Value added services and what benefits they provide
- What MetLife can and cannot cover

MetLife will assist in the funding of Professional Fees for employees where it is relevant and aligned to your position within the organisation.  MetLife reserve the right to make a judgement on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur “benefit in kind” tax. 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

To view our MetLife Job Applicants Privacy Notice please click Privacy policy (metlife.co.uk)

MetLife is proud to be an equal opportunity employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 135504 

To view our MetLife Job Applicants Privacy Notice please click Privacy policy (metlife.co.uk)

We welcome applications from candidates of all backgrounds, ethnicities, genders, religions and sexual orientations. 

We strive to find the best candidate for all positions and a diverse range of applicants ensures we widen our talent pool in order to achieve this. 

Those with disabilities and neurodiverse conditions, please do let us know about your reasonable adjustments to ensure that we can best meet your needs.

MetLife UK is proud of our interests outside of our core business. Here's a few that might interest you too.