Job Title: Equity Execution Production Services Analyst        
Corporate Title: Associate
Department: Global Markets IT    
Location: London

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Role description:

The Equity Execution Production Services team provides Level One, Two and Three Support for Nomura’s Electronic Order Management, Connectivity and Routing applications. Work will be across all Equity businesses which includes Derivatives, Convertible Bonds and Delta One.

This is a hands-on support role covering the Equity trading floor. The main responsiblities are to maintain and support OMS/EMS applications, trade order flows and various regulatory reports. It will include working on connectivity with clients, with other Nomura applications and with Instinet.The role requires constant interaction with sales and trading, middle office and operations teams. Work will be varied in nature and incorporate both hands-on support, incident and problem management. A successful candidate can expect to be involved in array of short and longer term projects.

The ideal candidate will have strong technical and business knowledge in OMS/EMS, having trading floor or Front Office support experience, FIX protocol and client onboarding experience with strong communication skills. Knowledge of equity derivatives is a plus.

The role presents an excellent opportunity for the successful candidate to develop a broad range of technical and soft skills, as well as the ability to develop a thorough understanding of  Equity Execution, Convertible and Equity Derivatives businesses and their associated work and system flows.

There is a requirement to work early and late shifts (7:30am – 4:30pm and 9:00am – 6:00pm) on a rota basis. Additionally, the team are required to be on call over weekends, to carry out releases over weekends, and to provide onsite cover on bank holidays – all on a rota basis. 
 

Core Competencies of the role include:

•    Managing user queries and service requests (often requiring in depth analysis of the technical and/or business logic of our systems)
•    Problem analysis and resolution
•    Issue tracking and prioritisation
•    Release management
•    Incident management
•    Capacity management
•    Problem analysis and resolution
•    Risk management including proactively identifying and addressing risks before they impact us
•    Delivery of items in our improvement agenda (e.g. monitoring, reporting, release automation)
•    DR / BCP management
•    Interfacing with development teams 
•    Understanding / learning all aspects of the business

Key attributes critical to success:

•    Strong interpersonal skills and the ability to communicate confidently and clearly with internal teams and external counterparts
•    Ability to analyse complex scenarios from both a technical and business perspective and deliver solutions
•    A sense of urgency, and an ability to deliver to deadlines in a environment where multiple competing requirements are a part of the job
•    Proactivity and a strong ownership ethos, ensuring that queries are resolved through to completion 
•    Flexibility and enthusiasm for picking up new areas as the role requires 
•    Desire and ability to deliver improvements to the platform and service provided

Skills, experience, qualifications and knowledge required:

•    Minimum 2 years’ experience in trade floor or related support experience
•    Good product knowledge in financial instruments (Equities and Equity Derivatives preferred)
•    Experience with electronic trading platforms and OMS/EMS systems
•    Able to navigate in UNIX and Windows proficently
•    Able to troubleshoot problems in multiple environments
•    Strong technical and analytical skills (SQL knowledge and scripting experiences)
•    Excellent communication skills, ability to multi-task, and work towards tight deadlines.  
•    FIX Protocol
•    Experience with system monitoring platforms
•    Knowledge of ITIL practices including Incident, Problem and Change management
•    Familiarity with middleware, such as TIBCO or Solace, is a plus
•    Development skills are a plus (Python experience is preferred)
 

Diversity & Inclusion

Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees.

We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation.

If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.

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