Locations

Birmingham
Manchester
Newcastle (Gosforth)
Leeds
London
 

Why this job matters

The Technical Design Manager plays a crucial role in delivering BT Solutions to a diverse range of customers, spanning from Small Medium Enterprises to Global organizations. This position offers an exciting opportunity to join a dynamic global team at the forefront of technology, dedicated to achieving customer outcomes for BT. The role necessitates focused leadership to guide a team of technology professionals in crafting end-to-end technical solutions that align with business requirements and effectively meet customer needs.

Reporting directly to a Senior Manager within Customer Solutions & Design for a Technology or Regional Practice, the Technical Design Manager collaborates closely with their leadership team. As a key member of this team, the role involves leading, motivating, and providing direction to a team of Technical Designers, ensuring alignment with organizational objectives and fostering a culture of innovation and excellence.
 

What you’ll be doing

The responsibilities of the Technical Design Manager include:

•    Lead and oversee complex transitions, transformations, and changes within network infrastructure, including WNB, C2M integration, and other intricate initiatives.
•    High number of emergent products with complex solution and customers.
•    Accountable for end-to-end technical solution and delivery of solution DCMs to time, cost and quality.
•    Take accountability for end-to-end design and adherence to CS&D gold standards and governance.
•    Take responsibility for team management, including risk mitigation, career growth, performance management, knowledge sharing, and training on product or service specialisation.

Skills you'll need

As a Technical Design Manager, the skills you’ll need include:

•    Technical aptitude/background to be able to discuss with customers and internal stakeholders the intricacies of the technology focus.
•    Proficient in people leadership, with a focus on mentorship, coaching, and motivation to support team members in reaching goals, cultivating collaboration, and encouraging high performance.
•    Adept at fostering strong relationships both internally and externally, ensuring effective communication, collaboration, and alignment of goals across diverse stakeholders.
•    Skilled in risk management and governance, ensuring compliance with standards and regulations while proactively mitigating project risks.
•    Possess the ability to identify and capitalize on growth opportunities, coupled with adeptness in engaging in impactful commercial discussions.
 

Benefits

Benefits of working for BT include:

• Competitive salary
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop