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Senior Manager, Transformation and Operations at BT Group
Birmingham, United Kingdom


Job Descrption

Location: Birimingham, Bristol or Belfast

Closing Date: 27/04/24

Why this job matters

In this job you’ll be responsible for the definition and successful execution of the Consumer CIO Transformation plan.  You will work closely with the functional directors in Consumer CIO and other Business Units to ensure all our plans have tight strategic alignment with target Transformational outcomes. 

What you’ll be doing

  • You will ensure progress and impediments are understood and drive corrective action as required. You will continually ‘horizon scan’ to identify new strategic opportunities to transform our technology and people.  
  • You will also be responsible for building and managing delivery of the Consumer CIO MTP (Medium Term Plan) and scorecard, running an effective governance process to identify and action specific interventions to ensure successful delivery.
  • The role is also responsible for managing change and fostering adoption to embed our desired operating model and culture. Utilizing diagnostics, training programs, and campaigns to engage and inspire cultural change, creating a thriving, self-sustaining community that encourages learning and knowledge sharing across the organization.

Experience you'll have

  • Strategic thinking and planning; driving efficient ways of working and operating model
  • Commercial acumen for financial and resource planning and management 
  • Extensive knowledge of agile delivery methodologies in Digital to support effective development journeys
  • Extensive experience of Agile methodology
  • Experience in Agile transformations
  • Experience of executing cross-functional, cross business change plans
  • Senior Stakeholder Management: influencing Senior leaders (i.e MD, Director level) and large-scale teams

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

On top of a competitive salary, your benefits will include:

  • An annual bonus of up to 15% (company & personal performance dependent)
  • Annual car allowance
  • BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
  • 25 days annual leave (not including bank holidays), increasing with service
  • Range of flexible benefits including cycle to work, healthcare, season ticket loan
  • World-class training and development opportunities
  • Heavily discounted broadband, mobile and TV packages
  • Access to 100’s of retail discounts including the BT shop

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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