Why this job matters

In this job, you’ll be responsible for the brilliant delivery management of transformed customer journeys that support our consumer-facing product strategic roadmap. You’ll do this by ensuring successful end-to-end delivery planning, enabling e2e and front to back customer solutions to be delivered and business outcomes achieved.

What you’ll be doing

• Lead communication with stakeholders and set-up and facilitate Digital tribe portfolio ceremonies including planning and delivery syncs
• Facilitate squads to deliver business value, through coordinating dependencies and resolving impediments; ensuring that the e2e Digital solution is able to be delivered, including where there are third party suppliers involved
• Work in partnership with the wider business to orchestrate solutions that drive innovation and future digital thinking
• Manage risks and dependencies across in your tribe, and escalate and track impediments
• Create and sustain relationships across the business to enable efficient and effective delivery
• Take the lead for delivery based on primacy, and work in partnership to support when you do not have a prioritised view

Experience you'll have

• Strong stakeholder management; ability to drive strong, open and sustained communication channels both within Digital tribes and with the wider stakeholder community.
• Expertise in agile methodologies and digital product development
• Competent in project methodology (Agile & Waterfall)
• Be a self-starter and not rely on being told what to do or how to do it
• Experience in delivering a large number of projects and change initiatives in matrix environment
• Professional/technical expertise in digital project management
• Proven experience of managing work through the software delivery life cycle in a development team

Benefits

• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Life Assurance
• Pension scheme
• Direct share scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV with TNT Sports and NOW Entertainment
• 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.