Why this job matters

The key purpose of this role is to work collaboratively with key stakeholders to understand the business problem and the solution options that will enable the objectives of a change programme to be achieved. The role holder will be responsible for facilitating all elements of demand mobilisation including scoping, options analysis, implementation team identification, sizing and mobilisation. The role holder will be accountable for assuring project mobilisation within agreed business timelines with all impacted teams.

This role can based at either London, Birmingham or Bristol with a working pattern of 3 days in the office and 2 days working remote.

What you’ll be doing

• Implements Business Change strategy across the multi-programme and project teams delivering functional and technical change to the BT Group.
• Executes a range of activities in delivery of the multiple Business Change workstreams embedded within programme and projects.
• Ensures participation and support in the development and implementation of the BT Group's strategic projects.
• Champions, continuously develops and shares with team knowledge on emerging trends and changes in Change & Transformation.
• Participates in the development, communication and implementation of new principles, policies, and processes across the BT Group ensuring stakeholder visibility.
• Implements the delivery of change initiatives such as training, communication and change enablement.
• Executes the analysis of complex data, including interpreting and recognising trends and patterns, comprehension of complex information, and identifying additional data sources or best practice to help devise solutions.
• Enables the business through organisational and change portfolio context, creating connectivity to change happening elsewhere in the group.
• Ensures change needs are understood and appropriately planned for in the change portfolio. Complete as-is capability maturity analysis across process, people and technology and to-be capability requirement definition

You'll have the following skills and experience

• Business analysis. You can advise on the approach to identify, investigate, analyse and communicate complex business problems and opportunities within a project or programme of work. You can inform tactical decision making and help to define longer-term strategic plans. You can recommend the approach to options analysis, feasibility assessment and operations, and can quantify potential business benefits. You can ensure the proposed solution aligns with business goals and objectives, and business and user needs, and achieves the required outcomes and expected benefits. (Skill level: practitioner)
• Business modelling. You can lead on the modelling of processes, systems and data at varying levels of detail or complexity across a project or programme. You can manage the effects of proposed changes. (Skill level: practitioner)
• Stakeholder relationship management (business analysis). You can lead on communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences while focusing on user and business needs. You can develop or apply communication strategies to build relationships, using informal and formal channels to engage with stakeholders at all levels and resolving conflict where required. (Skill level: practitioner)
• Systems analysis. You can lead the identification and analysis of IT system capabilities, developing models and system requirements. You can use systems analysis to support a deeper understanding of how processes and systems work, and to identify gaps. You can work with other digital professionals to design and develop system and user interfaces, identify gaps in functionality and assess the effect of proposed software changes on users or the organisation. (Skill level: practitioner)
   

Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Life Assurance
• Pension scheme
• Direct share scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV with TNT Sports and NOW Entertainment
• 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.