Do you have quality control experience? Does the idea of supporting the site with designing processes and procedures to improve the quality, control and standards excite you? Are you ready for your next challenge to accelerate your career?

Here at GXO we are currently recruiting for a Product Care & Training Manager to join one of our contracts for one of the biggest fashion retailers based in Northampton, Grange Park. You’ll effectively co-ordinate all Product Care and Operational training. To support the immediate and long-term needs of the site and to develop and deliver the KPI’s in line with the agreed budgeted costs.

This is a full-time permanent role, covering Monday to Friday 09:00 – 17:00 hours.

Pay, benefits and more:

We’re looking to offer a salary of up to £42,000 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Lead the team to ensure all product care and quality activities are completed, including quality checks, ensuring a high level of detail when reporting on findings

• Investigate current processes to perform accuracy checks on other functional areas of the department and communicate results in a timely fashion

• Ensure a complete and exceptional service is provided to the customer and lead activities to achieve business goals; through focussing on continuous improvement and promoting a team-based culture

• Work collaboratively with the customer to ensure product care standards are maintained

What you need to succeed at GXO:

• Previous managerial experience in a fast-paced environment

• Excellent communication skills, both verbal and written (the role includes daily customer interface)

• Ability to work under pressure to tight deadlines

• Excellent systems knowledge as well as be confident on all Microsoft packages particularly Excel

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.