Position summary:

The Product Development Strategy & Analytics team is seeking a Data Analyst who will be responsible for delivering impactful insights into key business decisions and supporting projects/building tools that empower our end users to design the future of our product development portfolio. The right person for this role has exceptional analytical capabilities, thrives in a fast-paced environment, loves problem-solving, is a great communicator, and is passionate about growing the business and influencing product strategy.

Essential Duties and Responsibilities:

• Conduct analysis to drive valuable business insights, using internal analytics tools, ie SQL to access and manipulate from disparate data sources
• Build intuitive presentations, interfaces, infographics, and data visualizations to tell stories with data that convey key performance metrics, significant trends, and relationships across contact centers
• Analyze guest behavior to identify patterns, uncover opportunities and create a common understanding of how guests interact with our ships and private destinations (including at the detailed venue level, guest flow, etc.)
• Ideate and develop new metrics and analytical approaches, measuring performance for both tactical and strategic decision-making
• Lead projects and requests from end-to-end, defining business needs, developing strategies, and solutions that empower internal teams to efficiently make decisions

Qualifications, Knowledge, & Skills:

• Bachelor’s in Economics, Information Systems, Business Analytics or related
• 1-3 years of relevant work experience in analytics and/or business intelligence or related field is preferred
• Strong analytical skills – with a proficient ability to read/write complex SQL queries for data analysis
• Strong understanding of relational database concepts
• Experience with data visualization tools (Tableau, Powerbi, etc.) and strong storytelling skills for technical and non-technical audiences
• MS office tools ie Word, excel, powerpoint, Access
• Strong analytical and problem-solving skills with a track record of leveraging data insights to influence business decisions
• Strong and effective communication, presentation and written skills and ability to work in global environment
• Collaborative, self-motivated with a desire to lead strategic problem solving, execution and ownership