Technician (ELV Systems)
Make a difference every day 

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  
 
Your Opportunity  

We are looking for an ELV Systems Technician who will ensure satisfactory completion of the allocated planned and reactive maintenance, fault diagnosis and remedial repairs on the Fire Alarm and Extra Low Voltage (ELV) services and the associated equipment contained in and around the contract/facility.

The ideal candidate should be Able to foster good relations with colleagues and other departments and be a good team player. Someone who has good communication skills, flexibility, excellent attention to detail and ability to identify key issues. Able to work under stringent deadlines and high-pressure environment.

This role is part of our team at Rihan Heights Abu Dhabi.
 

Key Accountabilities

• Carry out and oversee the planned and reactive maintenance on the Fire Alarm System (including smoke and heat detection) & ELV systems such as, CCTV, Access Control, Intercom, PA, Data Networks, Lighting control, Car park management system, Pnuematic Tube system, Satellite & TV Networks etc. and associated equipment.
• Monitor, troubleshoot and/or repair the Fire / ELV Equipment, systems and maintain and update records on a daily basis.
• Manage the specialist subcontractors and/or obligations of the equipment Defects Liability Period accordingly.
• Conduct regular tests on the equipment to determine operating reliability and efficiently.
• Manage the requisition of tools, spare parts and consumables.
• Provide end users with oral and/or written instructions for Fire / ELV equipment operation and maintenance.  
• Assist in monitoring utility consumption, collation of consumption figures, and update records as required.
• Integrate and communicate effectively with other trade staff (Electrical, Mechanical, HVAC and Civil) as required.     
• Maintain up to date knowledge for the safe and efficient performance of all duties.
• Participate in overtime, shift work and/or out of hours working as governed by the necessity to maintain continuity of operation of essential plant and systems.

Specific Requirements

• Minimum of 3 years’ experience in a similar role within a large complex service organisation
• Experience of direct line management of staff.
• Experience in employment relations issues i.e. Disciplinary procedures, absence control etc.
• Diploma/degree in computer, electronic or IT Engineering
• Accuracy and attention to detail.
• IT and word processing skills.
• Ability to work to tight deadlines in a demanding environment

What’s in it for you? 

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 

• Competitive monthly pay and allowances that are commensurate with the role and industry standards 
• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
• We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
 

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.