Apply directly to jobs in best companies
Search Companies / Jobs
 

 
Customer Service Advisor at DCC
Warrington, United Kingdom


Job Descrption

Recruitment for this role is carried out locally.  To apply for this position, please follow the link here

Please do not click the apply button on this page as applications through this site are unmonitored and may not be picked up.

 

 

Customer Service Advisor

 

We are currently looking for a Customer Service Advisor to join the Lubricants team at Certas Energy based at our Warrington Head Office.

 

Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. 

 

As a Customer Service Advisor, you will be the main point of contact for our customers.  You will process customer orders and requests submitted by telephone and email.  You will deal with all customer enquiries, from checking stock availability, helping with general product queries, liaising with our logistics/operational team by chasing up outstanding customer orders and making sure you keep the customer informed of any delays or changes in delivery requests.  You will also work closely with the sales teams, supporting the onboarding of new customers, setting up customer price files and providing customer reports when required.

 

We’re looking for:

  • Customer Service Experience in similar role (preferred)
  • Excellent communication skills both written and verbal
  • Customer focused
  • Good IT skills (efficient in Microsoft Word, Excel)
  • High degree of self-motivation
  • Friendly telephone manner
  • Attentive to detail
  • Ability to work under pressure
  • Able to work to tight deadlines
  • Problem-solver
  • Team player

 

In this role as Customer Service Advisor, you’ll have access to:

  • Competitive salary plus commission scheme
  • 25 days annual leave (plus bank holidays)
  • Buy, sell and carry annual leave options
  • Life assurance (4x Salary)
  • Pension scheme
  • Brand discounts through Certas group scheme
  • Hybrid working on completion of training
  • Annual volunteering day

Complete form below to directly Send your CV / Linkedin Profile to Customer Service Advisor at DCC.
@
You will receive all responses from employer on this email
Example: Application for the post of 'Accountant'
Example: Introduce your self and give purpose of your application
*All fields are mandatory.
DCC
18 jobs found
Customer Service Advisor at DCC
Warrington, United Kingdom
Customer Service Advisor at DCC
Warrington, United Kingdom
Customer Account Manager at DCC
Ipswich, United Kingdom
Commercial Marketing Manager at DCC
Warrington, United Kingdom
Customer Account Manager at DCC
Slough, United Kingdom
Infrastructure & Network Engineer at DCC
Warrington, United Kingdom
Production Operative Split Shift at DCC
Plymouth, United Kingdom
Production Operative Split Shift at DCC
Plymouth, United Kingdom
1 2
0 Other Executive Offices Companies in United Kingdom
No companies found relevant to your search. Try other filters.