Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Counsels and assists program's customers regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning. Identify outside resources, programs and other services for customers if needed.
• Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner.
• Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals
• Provides motivational support to customers during the job search process.
• Identifies training needs and ensures appropriate training.
• Facilitates job readiness/search workshops.
• Demonstrates strong strategies for re-engaging customers after training and finding employment for those customers.
• Demonstrates effective use of the guidelines and standards of the Case Management Model to support the needs of the participants.
• Successfully documents customer success stories internally and externally.
• Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibility.
• Administratively maintains accurate and complete records and correspondence as required by the Program Director and according to standards set by Customer.
• Works under direction of the Employment Coordinator to facilitate tasks related to efforts to outcomes.

Qualifications

Education/Certificates/Licenses/Registrations

• Bachelor of Art/Bachelor of Science in psychology, marketing, business, human resources or related fields with two plus years relevant work experience preferred or an associate degree plus 2 years related experience. Or HSD/GED with 4 years of related experience. 
• Experience working with career counseling consumers in a high-volume work environment, particularly in a human services or workforce development or an equivalent combination.

Qualifications

• Strong communication and organization skills, computer skills, publishing skills and the ability to communicate clearly and concisely.
• The ability to relate well with individuals, ability to motivate, and possess experience in presenting workshops and working with individuals having one or more barriers to employment.
• A referral network with other human service agencies in the community and can provide intervention services as needed.
• Knowledge of various job search strategies, resources and actions plans.

Additional Information

Pay rate: $22.76

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.