At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK
This position is responsible for assisting InSHAPE® members to develop and implement their personal wellness program. Provides support, education, and motivation related to physical fitness, nutrition, and wellness. Encourages by example. Assists in training of volunteer mentors and other mentors as needed. Provides individual and group activity instruction. Works independently in community settings with individual consumers or leading activities. Collects data on participant progress.

Work Schedule: 40 hours per week

Click to see benefits and company perks

Essential Duties and Responsibilities       

• *Provides community-based support services to insure implementation of client’s health goals.
• *Manages a caseload of approximately 15 clients to establish and implement individual InSHAPE® plans.
• *Works collaboratively with clients, program staff and Program Director to design and support individual member plans.
• *Provides fitness training, monitoring, continuing reassessment of exercise, nutrition and healthcare commitments.
• *Advise participants about important safety concerns and demonstrate exercises or maneuvers as needed.
• *Facilitates peer relationships among participants.
• *Actively participates in activities with member when support is needed.
• *Encourages member participation and movement along the continuum of wellness related lifestyle changes.
• *Administers fitness assessments as needed and records data.
• *Assumes responsibility for tracking and documenting member participation in activities.
• *Works with clients, volunteers and community partners to increase client independence.
• *Helps plan and facilitate quarterly celebration/ recognition events for participants.
• *Assists in facilitation of team building activities.
• *Provides instruction and facilitation for group activities.
• *Assists in training new mentors, interns and volunteer mentors.
• Leads referral list management and weekly team meeting
• Assist in Monitoring and management of deadlines for reports, specific projects, and tasks.
• Coordinates and schedules meetings and organize agendas.
• Display a courteous and caring attitude at all times to the clientele, volunteers, and visitors of Heartland Family Service.
• Provide support and consultation to ACT team members, client family members, and community partners.
• Cooperate and collaborate with program area staff, volunteers, and other Agency staff.
• Abide by all specific program and Agency procedures, policies and requirements.
• Develop personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• *Create, maintain and share as appropriate a dynamic self-care plan.
• * Strive to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
• * Essential functions of this job are to be performed on company physical work site
• Perform other program related duties as assigned.     
  *DENOTES ESSENTIAL JOB FUNCTIONS

MINIMUM QUALIFICATIONS

• Mental Health Experience preferred
• Personal Trainer Certification
• Current CPR and First Aid Certifications
• Valid driver’s license, acceptable driving record.
• Bachelor’s Degree in Health Science, Social Work, Rehabilitation, Psychology, Health Promotion or related field.

COMPETENCIES
Adaptability - Demonstrates flexibility in the face of change. projects a positive demeanor and has the ability to manage multiple conflicting priorities without loss of composure.

Organization Time Management - Determines the appropriate allocation of time.

Task Management - Balances conflicting priorities in order to manage workflow, ensure the completion of essential projects, and meet critical deadlines

Communication Skills - Understands that the most important aspect of communication is the act of listening and actively works to improve those skills. Speaks with confidence using clear, concise sentences and is easily understood. Produces well thought-out, professional correspondence to project a positive image of the business.

Customer Service - Interacts professionally with clients and associates at all times. Promptly responds to requests with accuracy and a courteous demeanor

Team Player - Works as a competent member of the team, willingly providing back-up support for co-workers when appropriate and actively supporting group goals

Judgment - Exhibits sound judgment and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person(s) when necessary. Works effectively without constant and direct supervision or guidance.

Proactive/Resourceful - Demonstrates the ability to foresee problems and prevent them by taking action. Utilizes analytical skills and a broad understanding of the business to effectively interpret and anticipate needs.

AMERICANS WITH DISABILITY SPECIFICATIONS
PHYSICAL DEMANDS
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.

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