At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Opportunity
We are seeking an Account Manager to join our team. The ideal candidate will have a strong operations and technical background, and proficiency in English along with at least one additional language. The primary responsibilities of this role include providing exceptional internal support and collaborating with cross-functional teams. Trading knowledge is highly desirable for this position. This position provides an excellent opportunity to become a senior account manager in the future.
What You’ll Be Doing
Increase operational efficiency throughout the business development organization
Cross-functional collaboration with internal stakeholders across product, compliance, legal, risk teams across various geographies.
Co-own & manage incentive programs of DMM, VIP package and incentive program with product & CEO office
Prepare and present for quarterly business reviews for the EMEA region
Identify upselling and cross selling opportunities for existing clients in the EMEA region
Resolve customer's queries related to account, product and/or API
Leads generation and referral to Institutional BD team where applicable
What We Look For In You
Possess prior crypto industry experience in Account Manager capacity
Effective communicator, and able to conduct themselves professionally to internal and external stakeholders
Demonstrated track record of delivering growth metrics, leads, client conversations, and revenue generation.
Proactiveness and minimum supervision are needed, as ownership of responsibilities and a task-oriented mindset are a must in a remote set-up
Able to work on a shift basis, including weekends at times but not exceeding 5 days work week
Nice to Haves
Can speak multiple languages
Strong network presence and connections
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process!
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