Rhombus Power is purposefully transforming defense and global security enterprises with Guardian, our Artificial Intelligence platform for strategic, operational, and tactical decision-making at the speed of relevance.

We provide relevant, actionable, and AI-powered insights at each step in the defense decision-making cycle. Equipped with Guardian's AI-powered tools-- from infrastructure to data to insights -- our clients are able to solve their most complex, interconnected challenges and achieve decision and operational superiority. 

Come join our cross-disciplinary and world-class team that is delivering game-changing solutions to transform global security.

Learn more about Rhombus and watch a demonstration of Guardian, our AI Platform here -- https://youtube.com/watch?v=3PxY6su1Q-Q

See the following articles to learn more about what we do:

https://foreignpolicy.com/2023/06/19/ai-artificial-intelligence-national-security-foreign-policy-threats-prediction/

https://federalnewsnetwork.com/air-force/2023/12/new-decision-advantage-tool-will-change-how-air-force-makes-investment-decisions/

We are looking for people who are driven by a sense of purpose. In this role, you will serve as a Director of Mission Operations to solve our customer’s uniquely complex problems in challenging operational environments and a rapidly evolving market that we are helping to pioneer . We work to provide relevant, actionable, and AI-powered insights at each step in the defense decision-making cycle. Rhombus uses data-driven technology to equip our clients with the tools they need to solve the complex, interconnected challenges they face.  

Location 

Washington, DC (hybrid with some travel required)

What you’ll do: 

As a Director of Mission Operations, you’ll orchestrate the deployment of Rhombus solutions across products, services, and other areas in support of client missions. Through deep cross-functional collaboration with our technical, client-facing, and executive teams, Mission Operators drive delivery to the field and do whatever’s needed to get solutions into clients hands. We are obsessed about engagement and keeping our finger on the pulse of how clients interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. We rapidly action client feedback and work with technical and client-facing  teams to quickly address potential issues. 

You will be responsible for developing and maintaining close relationships with senior executives and leaders of our multiple clients, working with these stakeholders to fully understand their needs, and then fully executing these partnerships from solutioning to implementation.You must thrive in ambiguity while navigating the fog and friction of an operation.  

This role requires US Citizenship and the ability to obtain and maintain Security Clearance. Active Department of Defense (DoD) Secret or TS/SCI clearance or higher is preferred.  

Responsibilities 

• Drive the delivery of products and solutions to customers by orchestrating and diagnosing pain points end-to-end across data, analytics, models, software, and infrastructure 
• Create, sustain, and scale processes & playbooks to execute programs & projects across client sites 
• Independently solve urgent & ambiguous operational challenges across mission areas, client sites, and product offerings while collaborating across functions and teams 
• Manage the end-to-end execution of key initiatives and projects from the C-Suite through front-line analysts regardless of level 
• Coordinate and implement rapid response plans to address client feedback and user-reported issues 
• Be our partner in building an agile, innovative, and resilient operations practice at Rhombus  

Qualifications 

• A Masters degree in a relevant field (e.g., software development, national security, etc.) or work experience is preferred 
• At minimum 5 years experience in a fast-moving technology company (start-up experience is highly desired), defense contracting, or operational military experience is required 
• Experience with enterprise or government software development, delivery, and/or support is desired 
• Experience building initiatives from scratch, developing research-informed strategies, and crafting implementation plans is a plus 
• A strong track-record of delivering high quality, on-time, results 
• Understands the vital importance of a sense of humor in the face of adversity 

 Requirements    

• Must be a US Citizen and able to obtain and maintain Government clearance (Active Secret or TS/SCI clearance is preferred)  

Benefits 

• Full medical, dental, vision coverage for employee and dependents 
• 401k matching program 
• PTO and Holidays 
• Bonus and other incentive programs
• Access to mental health program
• Access to Flexible Spending Accounts for Health Care, Dependent and Commuter

About Rhombus 

Rhombus Power Inc. (Rhombus) is a startup located in the heart of Silicon Valley at Stanford Research Park in Palo Alto.  We use cutting-edge cross-disciplinary approaches to solve pressing Big Data and Sensing problems in security, energy, and healthcare. Our advisory board includes two Nobel Laureates and a Draper Prize winner. 

Rhombus compensates, motivates, and develops employees, who are trusted, empowered, and involved. Employees have clear roles and expectations – and their roles are flexible enough to move at the speed of innovation in order to meet and exceed client expectations. We have a unique culture of global purpose, rooted in the innovation and progress of Silicon Valley. 

Rhombus knows that diversity is a condition for success. We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer.