Who are we?

Satago is a leading Fintech player and offers a unique cashflow management solution designed to help business owners get on with growing their businesses and forget about their cashflow problems. We provide innovative credit control and risk tools and are the pioneers of on-demand business finance.

We are in an exciting growth phase and are looking for enthusiastic and creative individuals who want to make a difference and help us disrupt the status quo. We're a hard-working group who enjoy overcoming hurdles and building awesome tools for our customers.

We are passionate about:

• Innovation
• Empowering and inspiring people
• Understanding customer needs
• Integrity and Transparency
• Diversity and Inclusion

About the Role

As an Operations Analyst, you will be a key player in optimising our Fintech operations. Your analytical skills and attention to detail will contribute to the efficiency and effectiveness of our processes. You will be responsible for analysing operational processes, identifying areas for improvement, and implementing solutions to increase efficiency and productivity.

Key Responsibilities

• Analyse and document existing operational processes, identifying bottlenecks and inefficiencies
• Work closely with the Operations team to develop and implement process improvement initiatives
• Create and maintain detailed process documentation and standard operating procedures
• Collaborate with cross-functional teams to optimise operational workflows
• Monitor and analyse key performance indicators (KPIs) to track operational performance and identify opportunities for improvement
• Assist in the development and implementation of new operational policies and procedures
• Identify and resolve operational issues and bottlenecks in a timely manner
• Contribute to the development and maintenance of operational dashboards and reporting
• Stay up-to-date with industry best practices and trends in operations management

Requirements

Qualifications and Experience

• 2-4+ years of experience in operations analysis or a similar role
• Bachelor's degree in Business, Operations Management, or a related field
• Strong analytical and problem-solving skills
• Excellent attention to detail and organisational skills
• Ability to work independently and collaborate effectively in a team environment
• Proficiency in data analysis and reporting tools
• Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus
• Strong written and verbal communication skills
• Ability to multitask and prioritise tasks effectively
• Positive attitude and willingness to learn and adapt

Benefits

Why work at Satago:

• You will be joining an awesome, welcoming, and vibrant environment.
• Play a significant role in the development of our company, have your voice heard and realise your professional and personal growth.
• Work with exceptional, diverse, innovative people who want to make a difference.
• No task is beneath or above us. We love to wear many hats and figure things out. This applies even to our CEO!

We have also other benefits that will keep you happy:

• Competitive Salary, and up to 5% pension matching
• Participation in discretionary bonus pool
• 25 days holiday + extra day off for your birthday
• SatagoSelfie: Extra holiday for one Friday afternoon per month – and yes that adds up to six extra days per year!!!
• Health and Life insurance and usual bens
• Online company perks service
• Dedicated budget for continuous Training & Development on a personal and team level
• Plenty of drinks, snacks, and Friday's happy hour in the office.

Be you! If you love being able to influence change and the opportunity to develop your career in a fast-moving fintech then Satago is the place for you!