Director Of Revenue Operations

Application Deadline: 10 March 2024

Department: Sales

Employment Type: Permanent - Full Time

Location: London, UK; Hamburg, Germany; Oslo, Norway; or New Jersey, US.

Description

The role and responsibilities

• Build the Revenue Operations roadmap (critical priorities and deliverables), ensuring it fully aligns and supports the wider company initiatives.
• Own the forecasting process, including all ARR forecasting across new logo, expansion and renewal revenue streams.
• Support the marketing, sales and CS teams with process improvement, enablement, reporting, and analytics relevant to their specific charters; and ensure all processes support our product strategy and deliver ideal customer experience.
• Focus on quantitative and qualitative analysis to identify actionable insights, and measure progress and impact to recommend necessary ongoing enhancements.
• Responsible for deploying programs and initiatives that enable customer-facing teams to execute the core-aspects of their jobs more effectively, especially as it relates to selling and revenue performance.
• Foster an environment of continuous process improvement and prioritize investments in enabling technologies in support of sales organization productivity.
• Evaluate performance and effectiveness of sales efforts with an emphasis on ROI attribution, quota attainment, TAM analysis, forecasting, and actionable metrics.
• Partner with Finance to create and maintain “single source of truth” dashboards and support ad hoc analysis efforts for sales and leadership teams. 
• In partnership with the relevant team member, be responsible for the roadmap, administration, optimization, and use of SFDC across our commercial units - making sure it adds value and is used efficiently across teams and customer facing business units.

Your profile and experience

• 4+ years’ experience in Sales Operations, Revenue Operations or GTM management.
• Experience creating and implementing successful sales process/methodology/sales playbook initiatives, with demonstrated knowledge of best practices.
• Strong aptitude and experience using SFDC CRM to measure and drive performance and reporting (SFDC Admin certification is a plus).
• Measurable experience with having a positive impact on business outcomes – win rate, quota attainment, etc.
• Experience in executing change management initiatives with established approaches, using data-driven insights to improve sales productivity and performance, including owning the analysis, defining key objectives, and problem solving cross-functionally to achieve short and long term results.
• Evaluate business trends, buyer insights and competitive activity using customer consumption and other available data to inform growth avenues.

• Pursues win-win solutions with persistence, compromise, and respect.
• Agile innovator that thrives on change with demonstrated ability to identify opportunities for, and deliver results on, sales process automation resulting in increased sales productivity.
• Strong communications and influencing skills - able to manage up or down in the organization. 
• Work collaboratively across functions, channels, and categories to align priorities, optimize resources and drive effective execution for growth. You establish strong relationships with HQ’s teams to ensure success of initiatives that depend on mutual trust and integrity in order to achieve expected results.
• Exceptional time management and prioritization skills with the ability to streamline processes to execute projects and deliver results faster.

Benefits

• We will help you grow your career: We help you identify areas of growth for you, whether you want to grow as a specialist in your field or eventually want to go into a leadership/management role.
• We have a transparent and open work environment where everyone is empowered to make an impact and encouraged to voice their ideas.
• Keeping true to our value, “Xeneta is one,” we regularly organize social events, including global company trips, breakfast gatherings, Friday after-work-socials, and weekly quizzes.
• You will enjoy our generous vacation plan: 5-10 extra paid days off around public holidays.
• You will receive an individual education budget and can educate yourself during work hours: you can spend several hours each month attending courses, reading books or getting involved in communities. 
• We value work-life balance and want to make sure you can spend quality time with your family or enjoy your hobbies when your workday is over.
• We will help you relocate to Oslo if you are applying from abroad. We will provide you with a temporary apartment and reimburse your expenses for the relocation flight, permit and visa fees.