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Job Descrption

HR Coordinator

Application Deadline: 29 April 2024

Department: Human Resources

Employment Type: Full Time

Location: Harborne, Birmingham, UK

Reporting To: HR Manager

Compensation: £25,609 / year

Description

You will have a focus on collecting, structuring, analysing and reporting on HR processes and data, with a core tenet of the role being responsibility for ensuring that all reports are not only accurate and reliable, but also visually appealing and easy to understand. You will also be required to create visually appealing and easy-to-understand data visualisations, as well as generating and maintaing regularly scheduled and ad-hoc reports to provide actionable insights to HR leaders and management. You will define, calculate and clearly explain a wide variety of HR-oriented metrics, such as but not limited to the following specialist subject areas: headcount, attrition, pay and benefits, employee relations, employee engagement and sentiment, sickness, ED&I (equality, diversity and inclusion) and recruitment

Key Responsibilities

Duties and Key Areas of Responsibility

• Be the first point of contact for data held on the HR Systems, ensuring accurate data is held and distributed in line with GDPR legislation. 
• Provide support in the creation and maintenance on a variety of reports or queries utilising appropriate reporting tools. Assist in the development of standard reports for ongoing business needs. 
• Analyse and interpret workforce information to identify trends, opportunities, and risks
• To provide support and coordinate all governor reporting for people related data
• Anaylse and audit paperwork to ensure accuracy of employee data  
• Familiarise yourself with our terms and conditions of employment, in order to answer queries from internal stakeholders.
• Provide data, reports, KPIs and dashboards to support the HR function and wider business
• Be the system administrator for the electronic filing
• Resolving relevant systems related queries internally, building and maintaining a strong relationship with our HR system provider 
• Work on ad hoc projects as directed by the HR Manager 
• Provide support for troubleshooting issues, resolving all queries and quickly escalating any technical issues to our providers that need further investigation
• Responsible for system administration tasks, including data uploads, data cleansing, data integrity and
• Conduct training to staff members, including developing user procedures, guidelines and documentation

General HR Responsibilities  

• Act as a first point of contact for general and external enquiries and requests for information by managers and staff
• Provide administration support for employment records and changes, ensuring information is process accurately, in accordance with GDPR and in a timely manner. Including (but not limited to) starters, leavers, contracts of employment, personal details and / or employment changes, leave records, bank / causal worker agreements and volunteers.  
• Undertake HR duties with due regard to confidential information and student, staff and College data, in line with Data Protection / GDPR requirements.
• Provide ad-hoc administrative support to HR colleagues, including diary management, booking appointments, room bookings, filing and correspondence. 
• As part of QAC’s process of continuous improvement; work with the Human Resources Manager and Director of HR to implement any process / administration initiatives to improve the HR Team and Services.
• Maintain CPD and undertake appropriate training and development as required, including any mandatory and / or refresher training required for the role.  

Other Duties

• Adhere to the College’s Health and Safety Policy at all times, recognising responsibility for own safety and that of others. 
•  Commitment to safeguarding and promoting the welfare of our students. 

Skills, Knowledge and Expertise

Qualifications and Training
CIPD Qualified (Part or full) or relevant experience 

Maths & English Level 3 

Skills and Expertise
Ability to manage high volume workload in a busy office, maintaining a high level of personal organisation and meeting deadline

Self-motivated and happy working solo and as part of a team 

Comfortable communicating with all levels of the organisation, in a professional manner whilst acknowledging confidentiality

Excellent communication skills, both written and verbal

Understanding of Data Protection / GDPR and confidentiality
 
Ability to identify improvements and make changes based on best practice
 
Be empathetic with the ability to work cooperatively with others and be an effective team member

Experience and Knowledge
Experience of working with HR systems and Data Management  
 
Enhanced knowledge and skills in Microsoft Excel
 
Proficient Outlook, Word and PowerPoint skills

Knowledge of current employment legislation 

How to Apply

We look forward to receiving your application and knowing more about your qualifications, skills,
personal qualities and experience that you would bring to the role and to QAC. Please take time to
review the job description above.

Please upload a CV/Resume* with details of your full employment history (since leaving school,
including education, employment and voluntary work) including reasons for any gaps in
employment. This should also include a statement of the personal qualities and experience you
believe are relevant to your suitability for the post and how this meets the job description and
person specification requirements. Your CV/Resume* will be re-produced in a standard format by
the system (without personal identifiers) to assist us in our anonymised shortlisting process.
Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from
engaging in regulated activity relevant to children. The College's Safeguarding Policies are
available here

As part of our commitment to safer recruitment, and in line with updated guidance published in 
September 2022, we will carry out an online search of all shortlisted candidates. This search may 
enable us to identify any incidents or issues that have happened, and publicly available for review 
online, which we may wish to explore with you in further detail during the interview process. As part 
of your application we have asked you to provide the account names, usernames and/or handles for 
any social media platform that you use, as well as the names of any websites that you own, post on, 
or contribute to. A Google search will also be conducted. These checks will only be conducted if you 
are shortlisted for interview. Please see our safer recruitment and selection policy for further 
information.

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