WINT Water Intelligence is dedicated to helping businesses reduce their environmental footprint by preventing the hazards, costs, waste, and environmental impact associated with water leaks and waste. Utilizing the power of artificial intelligence and IoT technology, WINT provides a solution for commercial facilities, construction sites and industrial manufacturers looking to cut water waste, reduce carbon emissions and eliminate the impact of water-leak disasters. WINT has been recognized by Fast Company and CB Insights as one of the world’s most innovative AI companies and has won multiple awards including “Next Big things in Tech” and Insurance Times’ claims prevention technology award. 

Job Brief

We are searching for a handy and seasoned field engineer with extensive experience working on-site, directing on-site functions, and enhancing efficiency and customer service. Your technical expertise will assist our organization in increasing client satisfaction, improving efficiency, managing risk, diagnosing problems, and complying with laws and regulations.

The ideal candidate for this role should possess excellent technical skills, be a good communicator, and pay meticulous attention to detail. The exceptional field engineer should diagnose and resolve problems, improve efficiency, mitigate risk, encourage business growth, and enhance and sustain relations with clients.

Key Responsibilities

• Conducting research on site
• Inspecting equipment and technologies
• Resolving onsite malfunctions
• Running field operations, offering technical support, and troubleshooting on-site issues.
• Overseeing equipment testing, maintenance, installation
• Drafting and submitting reports to superiors and other key individuals.

   Required Skills and Experience 

• High School Diploma / Practical Engineer - Advantage
• Plumbing Experience - Advantage
• At least 5 years of experience in a field-related role.
• Excellent problem-solving skills backed by solid technical knowledge.
• A versatile and service-oriented mindset.
• Good understanding of safety guidelines.
• Great communication skills.
• Technically savvy and computer literate.
• Strong multitasking abilities.
• Analytical and critical thinking skills.
• Ability to work under pressure and complete tasks in a timely manner.
• CRM system knowledge (JIRA, Salesforce) – Advantage
• Willingness to travel Internationally if needed (10%)