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Annuity Underwriting Service Manager at Phoenix Group
Telford, United Kingdom


Job Descrption

Job Type: Permanent 

Location: Ideally, the role will be based in our Telford office however, the role could be undertaken in London, Edinburgh or home based depending on the location of the successful candidate. For any locations outside of Telford, you will be required to work in the Telford office at least twice a month.

Flexible working: All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. 

Closing Date:  16th April 2024

Salary and benefits: Up to £61,000 plus bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

 

We have an incredible opportunity to join us here at Phoenix Group as an Annuity Underwriting Service Manager leading our Annuity Underwriting team.

 

 

Who are we?

We want to be the best place that any of our 7,800 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

The role 

You will be responsible for management, direction and control of the annuity underwriting team to ensure a quality and compliant service is provided to all customers. You will use your underwriting skills to ensure decision making is in line with philosophy through case review and audit in addition to the delivery of service in line with agreed timescales. You will also be required to work closely with the managers responsible for our underwriting philosophy and broker support team as well as our wider management team.

What are we looking for?

We are looking for a dynamic and experienced people manager with a track record of excellent service delivery in an underwriting environment with high level underwriting skills and authority to audit, coach, develop and motivate the underwriting team. 

You will also be required to consider the more complex underwriting circumstances presented by customers to ensure the underwriting philosophy is adhered to and the best possible terms are provided. To achieve this, you will need excellent communication skills as you will need to adjust your style and approach to reflect the technical knowledge of stakeholders you will engage with. 

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we have advertised and you believe that you can bring value to the role, we would love to hear from you. 

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. 

Find out more about #LifeAtPhoenix 

#LI-HYBRID

#LI-AD1

 


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PHOENIX GROUP
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