Supervises the Billing department and is responsible for the overall direction, coordination and evaluation of this department. Supervisor responsibilities are                                     carried out in accordance with the organization’s policies and procedure.

Responsibilities  include training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees,                                                 addressing complaints and resolving problems.

Daily Reporting for last day Revenue, Insurance Approval status, coding Status, billing         closer/pending status for all type of patient i.e. Corporate, Cash, Insurance. 

Redefining the TATs time to time for better coordination, Assure all cash deposited daily.

In time accuracy of info, capturing Revenue via on Job Audit s of all crucial service areas and for IPD Audit.

 Daily issues of various gaps need to address with relevant HODs. 

  All Matrix, checklist, trackers implement to have measurable process control, Leansigma tech with round robin duty Rota for effective assessment 

Taking care of pricing, package costing, New Services etc. areas. Internal Audit as well      as external audit

 Oversees flow and completion of daily billing functions and assigned duties to     individual staff to ensure efficiency. 

 Interviews applicants for billing positions and oversees training of new employees,           having the option of delegating training of select process to individual staff.

Prepares for and conducts Billing staff meetings as needed. 

Accomplishes staff results by communicating job expectations; planning, monitoring,       and appraising job results; coaching, counseling, and disciplining employees;        developing, coordinating, and enforcing systems, policies, procedures, and productivity       standards.

Maintains quality service by enforcing quality and customer service standards;    analyzing and resolving quality and customer service problems; identifying                trends; recommending  system improvements. 

Establishes strategic goals by gathering pertinent business, financial, service, and               operations information; identifying and evaluating trends and options; choosing a            course of action; defining objectives; evaluating outcomes.

Participate in the Hospital training programs.

Complaints are handled in a structured, timely and professional manner which is fair,       courteous and respectful of privacy to use to identify problems and to continuously       improve the department's services.

Keeping strict compliance in confidentiality agreement and agree not to                 inappropriately         access, disclose, copy, remove, use or give to any person or          organization information of         any nature related to the Hospital which the Hospital      designates in writing as  confidential or which a reasonable person would consider   confidential, except in    accordance with my Hospital duties, with its specific prior              written authorization. 

Supervises the Billing department and is responsible for the overall direction, coordination and evaluation of this department. Supervisor responsibilities are                                     carried out in accordance with the organization’s policies and procedure.

Responsibilities  include training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees,                                                 addressing complaints and resolving problems.

Daily Reporting for last day Revenue, Insurance Approval status, coding Status, billing         closer/pending status for all type of patient i.e. Corporate, Cash, Insurance. 

Redefining the TATs time to time for better coordination, Assure all cash deposited daily.

In time accuracy of info, capturing Revenue via on Job Audit s of all crucial service areas and for IPD Audit.

 Daily issues of various gaps need to address with relevant HODs. 

  All Matrix, checklist, trackers implement to have measurable process control, Leansigma tech with round robin duty Rota for effective assessment 

Taking care of pricing, package costing, New Services etc. areas. Internal Audit as well      as external audit

 Oversees flow and completion of daily billing functions and assigned duties to     individual staff to ensure efficiency. 

 Interviews applicants for billing positions and oversees training of new employees,           having the option of delegating training of select process to individual staff.

Prepares for and conducts Billing staff meetings as needed. 

Accomplishes staff results by communicating job expectations; planning, monitoring,       and appraising job results; coaching, counseling, and disciplining employees;        developing, coordinating, and enforcing systems, policies, procedures, and productivity       standards.

Maintains quality service by enforcing quality and customer service standards;    analyzing and resolving quality and customer service problems; identifying                trends; recommending  system improvements. 

Establishes strategic goals by gathering pertinent business, financial, service, and               operations information; identifying and evaluating trends and options; choosing a            course of action; defining objectives; evaluating outcomes.

Participate in the Hospital training programs.

Complaints are handled in a structured, timely and professional manner which is fair,       courteous and respectful of privacy to use to identify problems and to continuously       improve the department's services.

Keeping strict compliance in confidentiality agreement and agree not to                 inappropriately         access, disclose, copy, remove, use or give to any person or          organization information of         any nature related to the Hospital which the Hospital      designates in writing as  confidential or which a reasonable person would consider   confidential, except in    accordance with my Hospital duties, with its specific prior              written authorization. 

Must have an exceptional interpersonal skills, maturity, and good judgment and be capable of communicating in a professional manner with diverse range                                         of individuals; superior phone etiquette skills and Patient focused; service   oriented; patient & understanding. Efficient organizational skills; ability to   handle multiple responsibilities under pressure while maintaining composure.Also, a person that is Reliable, punctual, dependable, and responsive. Excellent command of oral and written English. Arabic language desirable but not essential. Performance Management, Project Management, Coaching,   Supervision, Quality Management, Results Driven, Developing Budgets,Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback