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Villa Butler - Front Office - Jumeirah Dar Al Masyaf at Jumeirah Group
, United Arab Emirates


Job Descrption

About Jumeirah and Madinat Jumeirah Resort:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah – The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage. The resort comprises of three grand boutique hotels: Jumeirah Al Qasr, Jumeirah Mina A’Salam, Jumeirah Al Naseem and a collection of 29 traditional summer houses know as Jumeirah Dar Al Masyaf. In addition, there’s seven exclusive Malakiya Villas, over 50 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, a leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa and the Talise Fitness health club.

About the Job:

An opportunity has arisen for a Butler to join the team of Jumeirah Dar Al Masyaf. The main duties and responsibilities of this role are:

  • Ensures prompt and courteous service for all residents of the hotel
  • Cleans and maintains butler areas, rooms, pantries, and equipment
  • Monitors perishable items for expiry and optimizes resource usage
  • Coordinates with in-room dining for flawless service
  • Controls resident supply consumption
  • Exceeds resident expectations and provides proactive personalized service
  • Updates resident profiles and attends to special attention residents
  • Conducts regular inventories and reports maintenance faults promptly
  • Respects guest privacy and handles unattended valuables discreetly
  • Maintains records and reports as per directives
  • Provides proactive and personalized service - tailored services based on resident preferences
  • Ensures quality checks before delivering items to residents

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Strong communication and interpersonal skills.
  • Proficient in English and a second language (Russian, German, Arabic or French) would be an added advantage.
  • Knowledge of Opera Property Management System is preferred.
  • At least 1-2 years of experience as a butler in a luxury hotel.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.


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JUMEIRAH GROUP
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