About Jumeirah Group:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

In response to the evolving preferences of travellers today, Jumeirah Group is also pivoting towards the rapidly growing wellness tourism sector. Grounded in the principles of lifelong learning, longevity, and inclusivity, Jumeirah Group is re-fashioning its approach to position wellness as not just an accompaniment to its guests' stays, but a central tenet of their overall experience. With 13 award-winning Talise Spas nestled across Jumeirah Group’s properties, this transformation is evident in the group’s current endeavours to integrate wellbeing into every facet of the guest journey. 

Beyond holistic wellbeing and spa experiences, the Group’s expansive portfolio also includes Jumeirah Restaurants, a Dubai-based full-service hospitality provider with 85 acclaimed food and beverage brands, ranging from casual dining venues to Michelin starred fine dining concepts; J Club, Dubai’s leading lifestyle and wellness destination; Jumeirah One, the Group’s dedicated recognition and rewards programme; and The Emirates Academy of Hospitality Management, the region’s only fully accredited third-level academic institution delivering specialised degree programmes in hospitality management.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments as we solidify our legacy as a trailblazer in both luxury hospitality and wellness.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job:

An opportunity has arisen for a Housekeeping Attendant to join Burj Al Arab Jumeirah .The main duties and responsibilities of this role:

• To provide a courteous and professional service to internal and external customers at all times.
• To maintain high standard of personal appearance and hygiene at all times.
• To ensure cleanliness and orderliness is maintained in assigned areas.
• To clean assigned suites and bathrooms thoroughly up to the standards, making the necessary arrangements in guest suites and replenish guest supplies and complete paperwork as required.
• To attend the daily briefing prior to starting to work.
• To attend to guest request courteously and promptly in the course of the day.
• To check all facilities such as furniture’s, fixtures, and report any damages or missing items to the Team Leader and the Coordinator to follow up.
• To ensure assigned floors including the corridors, back of the house areas, stairways and service pantries are kept in a safe place and clean condition at all times.
• To report any malfunction in suites or assigned areas to the engineering department via Housekeeping Coordinator.
• To coordinate with the Guest Service and the Butlers prior to entering the suites.
• To report any unusual incident, complaints, unauthorized persons in suites and any sick or irregular behaviour of guest to the Team Leader and the Coordinator.
• To ensure all lost and found items are handed over to the Housekeeping Coordinators office immediately.
• To ensure all public areas are kept cleaned and to the highest possible standard at all times.
• To ensure proper turn down service is given as per the standard operating procedure at all times.
• To ensure that linen and other supplies and trolleys are kept neatly arranged at all times.
• To sign and collect the section keys and room reports from the Coordinators Office and return them at the end of the shift.
• To update the suite items inventory sheet and the Hermes consumption record, which is attached to the work sheet.

About you:

• At least 2 years of experience as a housekeeping attendant in a 5-star luxury hotel.
• Good understanding of written and spoken English.
• Knowledge in LQA / Forbes standards is preferred.

About Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.