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Spa Therapist - Talise Spa - Jumeirah Al Qasr at Jumeirah Group
, United Arab Emirates


Job Descrption

About Jumeirah and Madinat Jumeirah Resort:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah – The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage. The resort comprises of three grand boutique hotels: Jumeirah Al Qasr, Jumeirah Mina A’Salam, Jumeirah Al Naseem and a collection of 29 traditional summer houses know as Jumeirah Dar Al Masyaf. In addition, there’s seven exclusive Malakiya Villas, over 50 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, a leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa and the Talise Fitness health club.

About the Job:

An opportunity has arisen for a Spa Therapist to join the team of Talise Spa in Jumeirah Al Qasr. The main duties and responsibilities of this role are:

  • Perform all treatments offered within Talise Spa, including those listed in the treatment menu, new treatments, indoor and outdoor spa treatments, and group events.
  • Maintain the upkeep of treatment rooms by ensuring:
    • Hot cabbies are consistently in immaculate condition.
    • Treatment rooms are set up according to the treatment room standard operating procedure.
    • Cabinets are organized, tidy, and cleaned as per cabinet standard operating procedure.
    • Decorative items in the room are kept in pristine condition.
    • Candle holders remain clean.
    • Green Globe standards are followed, including turning off lights and ensuring no candles are burning in treatment rooms when treatments are not in progress.
    • Adherence to therapist opening and closing procedures.
  • Actively promote all spa products to guests, providing comprehensive product knowledge.
  • Ensure an adequate stock of products is available to perform treatments.
  • Inform or recommend guests about spa treatments and programs as well retail products.
  • Maintain accurate written consultation records for treatments and products used, particularly for repeated guests.
  • Address any guest-related matters, product or equipment needs, and technical service requests promptly.
  • Participate in ongoing training sessions and continue to develop skills.
  • Provide retail recommendation cards to every guest and document product purchases/recommendations in guest history.
  • Assist Spa Attendants with stocking, cleaning, and facility setup during available time slots of 30 minutes or more.
  • Assist Spa Guest Service Executives (GSEs) with retail stocking and assisting guests with inquiries or tours.
  •  

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • Strong communication and interpersonal skills.
  • Holder of a Bachelor's degree from an accredited College/University or is a holder of a certificate by CIDESCO, ITEC, or CIBTAC.
  • Possesses a minimum of 2 years of hands-on experience in delivering therapy services in a luxury hotel.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.


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JUMEIRAH GROUP
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