About Jumeirah and Madinat Jumeirah Resort:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah – The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage. The resort comprises of three grand boutique hotels: Jumeirah Al Qasr, Jumeirah Mina A’Salam, Jumeirah Al Naseem and a collection of 29 traditional summer houses know as Jumeirah Dar Al Masyaf. In addition, there’s seven exclusive Malakiya Villas, over 50 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, a leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa and the Talise Fitness health club.

About the Job:

An opportunity has arisen for a Spa Retail Executive to join the team of Talise Spa in Jumeirah Al Qasr. The main duties and responsibilities of this role are:

• Initiate innovative selling strategies to increase product promotions and visibility.
• Provide accurate and up-to-date information about products to address guest inquiries promptly, ensuring guest satisfaction before they leave the desk.
• Ensure all products are appropriately labeled and priced for clarity and present retail products in an appealing and clean manner to enhance their attractiveness.
• Proactively engage in ongoing education about the company, reports, product knowledge, spa services menu, and therapist job functions.
• Conduct monthly retail training sessions and provide training to the Spa team on the product of the day.
• Establish, track and regularly review retail selling targets.
• Share monthly retail information with Marketing for inclusion in magazines or social media promotions.
• Source new potential retail products to enhance the store's offerings.
• Ensure testers are replenished and within their expiration dates.
• Establish weekly inventory counts and ensure accuracy through sign-off procedures.
• Procure new products for sampling and potential inclusion in the retail lineup.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Strong communication and interpersonal skills.
• Proficient in English and a second language (Russian, Spanish, German, Arabic or French) would be an added advantage
• At least 1 year of experience as a retail executive, preferably in the spa and wellness industry.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.