Step into the exciting role of Contracts and Commercial Manager, where you’ll lead to ensure contracts are managed to exceed specified safety, quality, financial, innovation, risk, compliance and performance objectives. With your strategic guidance, the team will navigate towards excellence and success of all operations.

This pivotal role expands further than contract management. You will instil a culture of commercial awareness, overseeing budgets, implementing robust controls, and maximising financial opportunities, whilst mitigating risk. Your approach will be instrumental in achieving EBITDA targets and coordinating the deployment of operations plans for optimal performance. 

• Maintaining clear governance of supplier performance across cost, asset performance, compliance risk and environmental targets.
• Ensuring the contract scope is understood by the delivery teams and is supported and tested in terms of cost, asset performance, and environmental targets.
• Work with the business to create a culture that delivers cost savings to the current cost base whilst maintaining or improving asset performance through the innovation of contracts.
• Work closely with the Finance and Procurement Team to ensure fit-for-purpose contracts are in place providing value for money.
• Develop and champion an environment that is customer-centric, collaborative and challenging at its core.

• Track record of robust Contract Management, leading on Performance meeting to ensure the supplier meets the agreed KPIs and SLAs, demonstrating value add on jobs, whilst completing works in a timely manner as per the scope and bringing innovation ideas to the table.
• Clear ability to work with the Operations Manager and Suppliers to get the best of out the Contract to support the high demand of the operation.
• Background in driving commercial best practice and knowledge, basis auditing and challenging status quo to reduce cost, and improve efficiency.
• Ability to navigate Microsoft excel and use of Maximo.

Ideally, you’ll have:

• Proven track record in delivery of compliance within a complex workplace setting.
• Strong and inspiring leadership skills.

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.  

Every day, you’ll discover a world full of fresh possibilities and come home buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.  

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. 

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.  

Our rewards 

Working location

This is an airport-based position. Every day, you will play a critical role in helping us to give our passengers the best airport service in the world.
 
Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
 
Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work, and through our diversity networks, we champion inclusivity and celebrate individuality.