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Admissions and Customer Service Team Leader at NCG
London, United Kingdom
Job Descrption
You will work collaboratively with internal departments to increase recruitment by developing positive relationships as well as ensuring that systems and operational processes are effectively developed, implemented, and maintained.
As Part Of This Exciting Role, You Will
• Provide day to day supervision of the Customer Advisor team, with the support of the Head of Admissions and Enrolment.
• Deliver high quality customer service across a range of different activities within the Marketing, Recruitment and Communications Department.
• Improved communication and... support with internal departments and external partners
• Increased applications and enrolments from schools/academies and other education providers to Lewisham College
• Improved systems and processes are effectively implemented and support business growth
All potential candidates should read through the following details of this job with care before making an application.
Lewisham College is a large further education college in London and we’re proud of our reputation for producing knowledgeable, successful students with great employment potential. We offer an exciting range of work-focused courses, and provide a friendly, supportive learning environment where talent is nurtured.
We have achieved excellent results in recent years, but we know that we can only continue our success, and grow, by recruiting and retaining the best possible talent. We set out to employ staff with a genuine passion for further education and a commitment to ensuring all students achieve their potential, whatever barriers they need to overcome. Our people make a real difference not only to the lives of students, but also to local employers and the wider Lewisham community.
Every colleague has a valuable and important part to play here at Lewisham College and all of our employees are well-supported. We offer a wide range of staff development programmes, benefits and support all designed to enable our people to continually improve and reward them for their hard work and dedication. If you have a passion for education and its power to improve lives, and want to inspire young people and adults, we’d love to welcome you to our team.
Lewisham College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.
At Lewisham College, our values are not just about what we do, but also about how we do things.
Our values underpin the culture and beliefs of our organisation, we expect all our staff to demonstrate behaviours in line with our core values.
• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity. As part of the NCG Group, Lewisham College offers an excellent benefits package, including generous holiday entitlement, access to the Teachers’ pension scheme (for teaching posts) or Local Government pension scheme (non-teaching posts), company sick pay, a cycle to work scheme and much more.
NCG seeks to promote and maintain an equal, diverse, inclusive and supportive environment for work and study that assists all members of our communities to reach their full potential. We are committed to achieving a truly representative workforce and therefore welcome applications from across the national and regional communities that we work with and serve.
To view Job Description, Person Specification and NCG Values Pack please click the document attachment at the bottom of this advert. No agency applications will be accepted.
NCG reserve the right to close the vacancy early.
Telephone
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