Company Description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.
Job Description
The role will focus on managing, retaining and growing relationships with clients through a variety of mechanisms, e.g. phone and web based solutions and in person meetings. The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts for both subscription and ad hoc advisory services and work with the wider Sales, Marketing, Client Success and Consulting teams to realise these opportunities.
The position will be largely office-based with travel to strategic client offices and attending Maplecroft or industry events. Verisk Maplecroft works on a hybrid home-office model and requires presence two days a week in the office.
Main Responsibilities
- Maintain sales and maximise adoption of Maplecroft’s offerings by successfully managing an extensive client portfolio;
- Maximize the client experience for clients, including coordinating internal stakeholders and responding to client questions;
- Develop portfolio and client specific strategies to ensure retention and revenue growth;
- Ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client success, and research teams to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives;
- Provide feedback on established products and services to relevant internal departments;
- Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams;
- Increase users and usage across the portfolio;
- Ensure all relevant interactions and transactions are completed in Salesforce, including accurate pipeline management;
- Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date;
- Identify opportunities for cross-sell of the existing Maplecroft portfolio.
Qualifications
- Candidates must have 5 to 10-years experience and success in a client facing sales role;
- Ability to turn vague client questions into commercial opportunities;
- Strong interest in sustainability, ESG, political and international affairs;
- Candidates will need to acquire a good knowledge of Maplecroft’s products (this can be learnt as part of the induction);
- Familiarity and experience in selling data and SaaS-based products;
- Experience in building client relationships along with excellent communication skills and ability to present to senior stakeholders;
- Strong organizational skills, negotiation skills and a results-oriented mind-set;
- Previous experience selling to the energy sector would be optimal;
- Previous experience working for a research and consulting firm would be advantageous;
- Ability to fluently or natively speak a European language, in particular Italian, Spanish or German would be advantageous;
- Previous experience with CRM systems such as Salesforce would be an advantage.
Additional Information
In 2022, Verisk received Great Place to Work® Certification for our outstanding workplace culture for the sixth year in a row and second-time certification in the UK, Spain, and India. We’re also one of the 38 companies on the UK’s Best Workplaces™ list and one of 18 companies on Spain’s Best Workplaces™ list.
For over fifty years and through innovation, interpretation, and professional insight, Verisk has replaced uncertainty with precision to unlock opportunities that deliver significant and demonstrable impact. From our historic roots in risk assessment, we’ve grown to provide analytic insights that help transform industries focused on some of the world’s most critical areas. Today, the insurance industry relies on Verisk to be, and to make the world, more productive, resilient, and sustainable.
Verisk works in collaboration with our customers and at the intersection of people, data, and advanced technologies. Through proprietary platformed analytics, advanced modeling, and interpretation, we deliver immediate and sustained value to our customers and through them, to the individuals and societies they serve, with greater speed, precision, and scale. We’re 9,000 people strong, committed to translating big data into big ideas. We help others see new possibilities and empower certainty into big decisions that impact individuals and societies. And we relentlessly and ethically pursue innovation to help move our customers, and the world, toward better tomorrows.
Everyone at Verisk—from our chief executive officer to our newest employee—is guided by The Verisk Way, to Be Remarkable, Add Value, and Innovate.
• Be Remarkable by doing something better each day in service to our customers and each other
• Add Value by delivering immediate and sustained results that drive positive outcomes
• Innovate by redefining what’s possible, embracing challenges, and pushing boundaries
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