Company Description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.
For the past 25 years, Sequel Business Solutions has grown from being a trusted consultancy to becoming a leading insurance and reinsurance software specialist. With our headquarters based in London EC2, we employ talented insurance and technical experts who understand the market and our clients’ business.
Now, as part of the Verisk Analytics family, that legacy is even stronger. Aligning with the world’s leading data analytics company extends our ability to help clients overcome the toughest challenges.
Together we deliver a powerful suite of software which provide full end-to-end management of all insurance and reinsurance business. Our clients are able to grow and better manage their business through greater efficiency, flexibility, and data governance.
Job Description
The Account Management (AM) function is the Client face of Sequel and the interface between current and future Clients and the Sequel organisation, with responsibility for revenue growth and overall client satisfaction.
The purpose of level 3 roles within Account Management is to build knowledge and a network internally and externally to support business growth and client engagement. Assignment of 2-3 strategic clients.
Main responsibilities:
- Responsible for Revenue Planning, including pipeline management.
- Responsible for Revenue Recognition, in line with current financial processes.
- Responsible for Client Satisfaction and continuous improvement in NPS.
- Responsible for overall Relationship management between assigned Strategic clients and Sequel.
- Responsible for management and resolution of assigned client tasks, including senior escalation management, new business sales, commercial and contractual negotiation and renewals.
- Builds and maintains effective long-term relationships with key senior-level decision makers and influencers, both within Strategic clients and wider client base.
- An AM may be aligned to a Product where justified by stand-alone client volumes and value.
- Responsible for the delivery of assigned revenue targets.
- Carry out regular proactive reviews with the key strategic clients.
- Overall Responsibility, within assigned Clients, for:
- Commercial Engagement
- Pipeline and revenue growth, including cross product sales
- Identifying and defining new service propositions
- Account Governance, including Support
- Drafting SOW and Contract’s for all Clients
- Managing Relationships between Sequel / Product Heads and Clients
- Any other duties commensurate to the grade of the role.
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Qualifications
- Senior C level engagement experience with at least 10 years relevant experience in a similar role.
- Significant experience of commercial and contractual engagement, including relationship management.
- Able to mange the initial negotiation and renewal of contractual agreements without support.
- Significant Global Speciality Insurance Market experience within either a vendor or client role.
- Experience of managing a global enterprise relationship either internally or as a vendor with greater than £1M per annum spend with complex multilayer relationship.
- Specialist focus on specific Product as ‘trusted advisor’ at Client C level.
- Informed and aware of all Sequel Products, practice and roadmaps.
Desired
- Self-sufficient in the management of all sized client relationships.
- Understanding and experience of the software delivery lifecycle, with experience in one or more functional roles.
- Understanding of the Global Speciality Insurance and Reinsurance Market, processes and procedures.
- CII qualified.
- Other related professional qualifications (Lean Six Sigma/ Project Management etc).
- Experience of the configuration and usage of Salesforce to manage client relationships and pipeline.
Additional Information
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement
Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
http://www.verisk.com/careers.html
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
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