Company Description

We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we’re great, but as a team we’re unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.

Zenith Global are the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.

We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Reckitt, TikTok, Edrington, Coty, Electrolux and Nestlé.

Our Commitment
At Zenith Global, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.

We are committed to encouraging our talent to participate in Publicis Groupe’s wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company’s many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network.

Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers.

Job Description

The Global Account Manager will be working to deliver best-in-class media services for Essity, a leading global FMCG company. The company develops, manufactures, and sells products and solutions within hygiene and health. The category portfolio includes tissue paper, baby diapers, feminine care, incontinence care and many more. This is an amazing opportunity to be part of an exciting company with a rich heritage and a strong collection of brands.

The Global Account Manager plays an integral role within the Essity Global Account team, supporting the day-to-day delivery and operation of best-in-class media services to the Essity global headquarters across its portfolio of brands and markets. You will own the relationship with local agency teams and client team, ensuring the smooth delivery of multiple operational projects and co-ordinate ongoing global team outputs.

This role is fast paced! Your project management skills, coupled with a strong interest in data & analytics will serve you well in this role. 

Relationship Management

• Key point of contact for local agency teams across markets and external stakeholders, supported by the Global Account Director.
• Key contact for Zenith local agency teams
• Key contact for specific media projects with clients
• Manage upwards to ensure your team are aware of key workstreams, updates or challenges
• Take ownership of client status reports for their assigned categories
• Build productive relationships with other agency partners e.g. Creative agencies, research agencies. 
  
  Market Coordination & Network Management
• Work with local market teams to share relevant information and ensure understanding & adoption of global strategies
• Ensure market calls run smoothly and to collate and distribute feedback and media plans
• Support Global Account Director in ensuring local markets are following the Global strategy and executing best in class plans at a local level

Reporting

• Ability to understand a media plan and be the conduit between local teams and global clients
• Oversee the tracking and aggregation of data across for analysis (media plans)
• Oversee competitive reporting for assigned categories

Qualifications

• An experienced Account Manager, preferably with experience in a Global position
• Knowledgeable in all media channels, with media agency experience working on local or global clients
• A curious mindset about our brands and categories and a proactive attitude to do things better
• Able to multi-task and prioritize, with exceptional organizational skills
• A confident and adaptable communicator
• Solution orientated team player who works collaborative to drive positive outcomes for clients
• Able to assess the value of individual tasks and manage priorities, taking into account the bigger picture beyond any one task
• Able to identify when to escalate potential issues before they become a problem

Skills Required

• Exceptional attention to detail
• Strong written and oral skills- able to come across clearly and succinctly in email or over the phone in all forms of verbal and written communication
• Strong analytical skills and able to understand and interpret data; to identify trends, opportunities and make strategic arguments
• Experience in managing other people / local markets
• Strong knowledge of Excel and PowerPoint

Additional Information

Diversity and inclusion are a core part of our DNA at Publicis UK. We’re committed to building an inclusive culture that encourages, celebrates, and supports our wonderfully diverse employee group irrelevant of their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion fuel our creativity and innovation, it enables us to be closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. If you need assistance or adjustment due to a disability, please contact us.

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