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Senior Research Director at
Manchester, United Kingdom


Job Descrption

Company Description

About Merkle

B2B International, a Merkle company

B2B International is a global B2B market research agency. We deliver world class market research projects to inform effective, strategic decisions for the largest and most influential B2B brands. We combine industry and B2B research expertise to deliver actionable insights.

Merkle is a leading data-driven customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices.

With a thirty-year heritage as a leading data and analytics consultancy, in 2016, Merkle became part of Dentsu, one of the world’s top five media agency networks with 60,000+ employees across 146 countries.

Job Description

Hi from our B2B International Insights team!

We are a team of 25+ b2b market researchers based in Manchester, London and Germany. We thrive on delivering world class insights to our clients to enable them to make better business decisions. We work on a range of projects… both qual and quant, tracking and ad-hoc and cover a huge range of topics including brand, customer needs, product/proposition development and market opportunities.

A snapshot of a day in the life of a Senior Research Director:

This is an exciting opportunity to join our team. As a key player, you’ll play a crucial role in business growth, the seamless execution of a variety of research projects and delivering actionable insights to clients.

The role offers variety and will include:

  • Leading key client accounts and research projects from start to finish.
  • Translating complex qualitative and quantitative data into impactful insights.
  • Owning and fostering relationships with clients.
  • Writing wining proposals for new and existing clients and pitching.
  • Mentoring and guiding team members enhancing their client management skills and insight capabilities.
  • Championing innovative methodologies, contributing to thought leadership, and staying ahead of industry trends.

Qualifications

What you’ll bring:

We’re seeking curious, ambitious and analytical individuals with the following experience and skills:

  • Commercial market research experience: ideally you will have at least 8+ years of experience in commercial market research, with a proven track record of success.
  • Analytical mindset: a natural interest and desire to interpret quantitative and qualitative data, translating raw data into clear conclusions and actionable recommendations.
  • Business / client development experience: ability to identify growth opportunities and nurture client relationships, designing research projects to answer client objectives.  
  • Experience across the full-research lifecycle: experience managing a range of market research projects ensuring the execution of multiple projects simultaneously.  
  • Exceptional communication skills: strong communication and presentation skills, with the ability to articulate findings in a compelling and engaging manner.

Additional Information

A few of the benefits

  • You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through dentsu University, and free access to LinkedIn learning
  • 29+ days of annual leave (25 days of regular holidays, Birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years
  • You'll have a hybrid working schedule, with flexible start/end hours

Dentsu is an equal opportunity employer. We do not discriminate based on sex, gender identity, race, colour, national origin, religion, sexual orientation, disabilities or any other protected basis because we believe the come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.

#LI-Hybrid #LI-VW2


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