Merkle is a leading data-driven customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices. With a thirty year heritage as a leading data and analytics consultancy, In 2016, Merkle became part of Dentsu, one of the world's top five 5 media companies agency networks with 60,000+ employees across 146 countries.
Dentsu leads the region in digital media trading. We generate more data, drive more audience engagement and track everything. We specialise in applications of technology that drive unmatched ROI for our clients. As a result, we take a laser focused view on the implementation and integration of technology across our digital business.
Job Description
Main Responsibilities of the role include:
Support the sales team through all aspects of the sales cycle.
Manage and lead RFP responses and customer presentations.
Providing thought leadership and engagement with Salesforce including hosting and attending workshops.
Lead and participate in Discovery workshops and high-level scoping calls.
Familiar with business requirements analysis, solution design, prototyping, technical specification and platform configuration in line with best practices.
Ability to understand a customer's business requirements and how to map them to a technical solution.
Collaborate closely with sales and delivery teams to help identify and close sales opportunities.
Ability to prioritise and execute multiple tasks and deadlines.
An ability to communicate information to technical and non-technical stakeholders in a way that is easy to understand.
Be willing to travel to London to support customer meetings (approximately 10-20%).
Qualifications
3-5 years in a similar type pre-sales role within the Salesforce ecosystem.
Industry specific knowledge in one or more of: Financial Services, Manufacturing, Automotive & Travel, Retail & Consumer Goods.
Additional Information
What we'll give to you:
This is a permanent role. The team is based in our London office but operates under flexible working arrangements. The team are in the office twice a week. Whether it's the joy of working with people at the top of their game or the Dentsu social calendar, people love working here – and we hope you will too
Flexible hybrid working with wonderful central London office location
Career development through Dentsu University and other tools; with access to courses, textbooks, mentorship, and external training funding
Private Medical Insurance, Company Pension, life insurance, and other corporate benefits
A selection of other benefits includes 3 wellness days, birthday day off and 2 volunteer days.
Diversity, Equity & Inclusion
Dentsu does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.
As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.
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