Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Sales Excellence Analyst will help client-facing teams achieve growth targets by identifying and solving issues that face the client facing teams. The successful candidate needs to have a strategic mindset, while driving process efficiencies and sharing best practices amongst teams. The role involves championing CRM optimization, managing the integrity of data, managing multiple projects & providing insights based on analysis of trends. The role is based in Dubai reporting into VP, Head of Sales Excellence, CEMEA. 

Key Responsibilities:

• Champion CRM optimization and decision-making through continued roll-out and implementation of Visa’s sales methodology in conjunction with the Sales and cross functional teams.
• Manage integrity of the data within Dynamics to ensure meaningful conversations at all levels in the organization.
• Prioritize and manage multiple projects simultaneously.
• Proactively diagnose, troubleshoot, and resolve problems.
• Provide insights and strategic action plan based on analysis of trends to drive better business outcomes.
• Manage the Knowledge Management tool agenda to enable rapid adoption.
• Share best practices amongst teams.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Experience and knowledge of analytics tools like Power BI or Tableau
• Bachelor’s degree in Business Administration, Finance, or a related field
• Experience in handling projects with multiple work streams and coordinating complex cross-enterprise processes
• Experience with process re-engineering and implementations preferred
• Experience across multiple countries and cultures
• Experience working in a consulting firm, or payments industry is a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.