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Digital Partnerships Manager at Visa
London, United Kingdom


Job Descrption

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

What's it all about?

The Digital Partnerships team is responsible for Visa’s relationships with the largest technology companies and platforms in the world.  The team identifies, structures, and closes deals to pursue opportunities with these critical companies. Digital Partnerships team works closely with Visa’s Product and Solutions teams (functions and services) to identify and pursue new merchant, Issuing & Acquiring clients, service providers and ecosystem participants in European payments.

The Digital Partnerships Manager will drive Visa’s digital, innovation and business agenda with named Digital Partners. The role requires sales and business development mindset and this individual will manage client relationships, prospect and execute new business opportunities to achieve Visa’s commercial objectives. Partnering with clients to drive value added services, enable new flows, expand acceptance, and grow Visa usage is a key element of this role. The role is ideal for someone who wants to grow a career in the intersection of business development, digital products and global partnerships.

Day to day responsibilities:

  • Engage with B2C digital partners – Build strong relationships and be in a driving sit to understand client needs and identify new business opportunities for Visa.  Structure and negotiate new opportunities with the support of the team leader and oversee the execution of those initiatives and deals. Design account plans in alignment with client strategies and team OKRs, plan execution and deploy it in an agile way.
  • Focus on revenue generating client engagements - identify new commercial opportunities to bring sales of VAS, CMS and core Visa products (issuing, acquiring); monitor existing deals and payment volumes for incremental revenue streams (performance optimisation, cross border volumes, new acceptance use cases etc.)
  • Invest in strengthening matured solutions with clients (tokens, 3DS etc) and deploying foundation for the next generation payment flows (Click to Pay, open banking, Instalments, B2B flows, Visa Direct etc.). Establish fluency in all Visa merchant/ digital partner solutions and communicate and articulate all aspects of Visa value propositions for strategic partners, consultatively identify and prioritize partner needs and craft tailored solutions that drive specific commercial metrics and increase client satisfaction with Visa products/services. Learn, build, and articulate the Visa value proposition.
  • Optimize business initiative investments – develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment).
  • Establish strong internal partnerships. Support the key foundational aspects of the partners’ businesses in partnership with the key SME’s/functional teams across Visa, including Client Services, Visa membership/licensing, legal/regulatory requirements, client operational optimisation, rules/product/technology change, rules compliance, technological resilience, and business continuity. Collaboratively deliver on responsibilities for various clients’ and internal outcomes.
  • Develop a broad understanding of issues and trends affecting the payments landscape. Bring industry insights to clients while continuously demonstrating Visa industry thought leadership and value.
  • Strive to deliver Visa goals and be a role model for Visa’s leadership principles.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

What we’re after…

  • High potential early career individuals who can be strong candidates for results-oriented business development with global clients and enjoy working in fast-paced environment.
  • Good understanding of economics, global payment systems, big tech (GAFAM) business models and key digital trends.
  • Strong customer focus, skills to identify client needs and articulate value propositions. Ability to develop and execute account plans spanning multiple business units across complex organizations. Excellence in execution. Ability to prioritise projects with a key focus on client needs.
  • Data management and analytics skills. high proficiency with Microsoft Excel.
  • Excellent interpersonal skills to work as one Visa collaboratively across functions and geographies in a complex matrix environment. Ability to establish effective relationships and communicate with all levels internally and with clients. Strong organisation and project execution skills.
  • Exceptional written and verbal communication skills
  • Curious, striving for growth, self-minded and proactive.
  • Possesses high standards of ethics and integrity towards employees, stakeholders and customers.
  • Committed to cultivating a community through Visa’s Leadership Principles.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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