Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

What it is all about

As the Sales Excellence Communications Manager you will be the driving force behind the strategic planning, creation and execution of direct, digital, webinar and reporting communications for Visa's Revenue and Commercial Operations team.

Reporting directly to the Director, your mission is to empower Visas commercial teams across Europe with the vital information they need to smash their ambitious sales targets.

Your role is expansive and dynamic, encompassing a broad array of responsibilities that will challenge and excite you every day.

Join us, and take the reins of a role where your impact will be felt throughout the organization, and your contribution will directly influence the success of our commercial teams across Europe.

What we expect of you day to day

Ensure organisational initiatives and strategic business goals are communicated effectively to employees

Plan, edit and write Visa’s weekly commercial newsletter

Oversee our Knowledge Management system Compass

Sales Training and Enablement support

Communicate all Product and Pricing developments through regular webinars

Managing crisis and reputational management

Measuring employee engagement on the communications we share

What we’re after

The Revenue and Commercial Operations team is a diverse, inclusive, and experienced team, but we need you to contribute ideas for our approach to execution and to drive new and improved engagement.

We are looking for a confident, quick thinker with a good knowledge of both the payments sector and of the critical role communications plays in executing commercial goals. The ideal candidate will have PR or existing communications experience garnered in a corporate or agency role.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Strong organisational and project management skills

Experience or keen interest in content creation, social media, and marketing

Expert written and verbal communication, editing and proof-reading skills in English with other European languages not critical but certainly an advantage

Experience in delivering events both virtually and in-person

Creative skills: you need the creative ability to devise communication strategies

Digital skills familiarity with information technology, especially digital and video means of communication, is essential

Self-starter with the ability to work independently as needed, think ahead, engage proactively, and take initiative, while also working collaboratively as a team player

Ability to build and maintain positive relationships internally and externally, interacting with all levels of stakeholders, including senior leaders

Editing and proof reading skills in English with European languages an advantage

Digital skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.