Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Position Summary

The Payment Fraud Disruption team's mission is to bring resolution to external data compromise incidents, drive notification of at-risk accounts to stem fraud impacts, and coalesce forensic evidence, intelligence, and fraud analysis to formulate remediation plans that strengthens payment system security. The team is seeking a numerically oriented Manager who can identify the extraordinary in ordinary, pinpoint and disrupt complex fraud schemes, and manage external data compromise events. The Manager will oversee the ‘Account Data Compromise’ Program in Visa Europe and will contribute to the development of next generation methodologies that facilitates the investigation of confirmed fraud loss, theft or compromise of Visa account or cardholder information.

What we expect from you, day to day:

• Manage the account data compromise program including operational case work, liaising with clients, and managing the program in adherence to audit requirements.

• Develop, grow, and execute new techniques to analyse data related to fraud attacks and data breaches.

Job Scope:

• Manage and lead external compromise events by combining payment intelligence leads and fraud solutions to proactively identify and contain high-profile data breaches.

• Triage initial fraud reports and leads generated by intelligence groups, clients, law enforcement, merchants, consumers, and internal sources.

• Publish alerts and disseminate at-risk accounts to financial institutions leveraging Visa’s world-class Compromise Account Management System (CAMS) tool.

• Implement a formal compromise deterrence, detection, and reporting plan for large scale fraud events.

• Conduct in-depth data analysis on emerging trends in support of investigations and present findings to clients and stakeholders.

• Manage a diverse set of compromise client portfolios to ensure adherence to Visa’s What to Do if Compromise (WTDIC) requirements.

• Collaborate with Payment Fraud Disruption and Visa Senior Management to progress high-profile compromise investigations.

• Manage Payment Card Industry Forensic Investigations, working with the PCI-SSC and PFI firms supporting data breach investigations.

• Prepare reports, briefings, and other written products for Senior Management.

• Write fraud alerts and contribute to Visa Security Alerts as directed.

• Represent Visa on external and internal risk and industry working groups.

• Coordinate the delivery of executive management reports, briefings, and other related communication products.

• Extracting, aggregating, and analysing large data sets using HiveQL, Python and/or other structured query language.

• Devising and implementing statistical modelling and machine learning techniques using Python and/or (Py)Spark – highly desirable

• Generating and visualising interactive dashboards using BI software such as Tableau or Power BI

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Strong understanding of the payment’s ecosystem
• Understanding of the PCI-SSC Framework
• Strong analytical and problem solving skills
• Ability to deliver training / education to staff and clients
• Excellent data analysis skills with Microsoft Excel
• Good PowerPoint skills
• High attention to detail

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.