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Director, Digital Merchant Segment at Visa
Dubai, United Arab Emirates


Job Descrption

Company Description

Our mission is to develop Merchant Partnerships across digital industry verticals such as eCommerce, Telcos, GIG economy, etc. The team engages across multiple functions within the Visa organization to bring the very best of Visa’s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners, and clients.

Job Description

You will be responsible for managing the assigned client relationships, developing new businesses and program implementations. This role requires leadership, vision, and creativity to develop the overall strategy, drive the expansion of Visa products and solutions, and lead the overall commercialization of Visa’s business development objectives. In turn deliver the best of Visa solutions to our clients and help them meeting their business objectives.

Our mission is to develop Merchant Partnerships across digital industry verticals such as eCommerce, Telcos, GIG economy, etc. The team engages across multiple functions within the Visa organization to bring the very best of Visa’s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners, and clients.

  • You will be responsible for managing the assigned client relationships, developing new businesses and program implementations. This role requires leadership, vision, and creativity to develop the overall strategy, drive the expansion of Visa products and solutions, and lead the overall commercialization of Visa’s business development objectives. In turn deliver the best of Visa solutions to our clients and help them meeting their business objectives

This role will report directly to the GCC Head of Merchant Sales and Acquiring.  This role will collaborate with teams from functions across Visa such as solutions, consulting & analytics, finance, merchant sales, issuer relationship, customer support, and marketing. Externally, this role will collaborate with key client executives.

What’s it all about?

  • Our mission is to develop Merchant Partnerships across digital industry verticals such as eCommerce, Telcos, GIG economy, etc. The team engages across multiple functions within the Visa organization to bring the very best of Visa’s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners, and clients.
  • You will be responsible for managing the assigned client relationships, developing new businesses and program implementations. This role requires leadership, vision, and creativity to develop the overall strategy, drive the expansion of Visa products and solutions, and lead the overall commercialization of Visa’s business development objectives. In turn deliver the best of Visa solutions to our clients and help them meeting their business objectives.
  • This role will report directly to the GCC Head of Merchant Sales and Acquiring.  This role will collaborate with teams from functions across Visa such as solutions, consulting & analytics, finance, merchant sales, issuer relationship, customer support, and marketing. Externally, this role will collaborate with key client executives.

So what do we expect of you, day to day?

  • Own and manage portfolio of Merchant Partnerships within the digital vertical. Identify new and ongoing requirements, introduce new products or services, and grow the business.
  • Partner across GCC and globally to lead Business Development efforts to win, launch new programs successfully and realize revenues.
  • Support day-to-day relationship and contract management for the assigned partners, expanding Visa's reach with the partner across functional groups
  • Utilize a consultative sales approach to lead/facilitate overall merchant business development activities: prospecting, lead development, negotiations, active selling and contracting for profitable businesses.
  • Conduct financial and business analysis of strategic opportunities for Visa capabilities that increases revenue for both parties through a deep understanding of the partners business and evolving industry context, including payment strategy and solutions
  • Serve as internal and external thought leader responsible for communicating Visa's and merchant partnership vision, strategy and perspective within a rapidly evolving industry
  • Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa's resources

 

Qualifications

  • Relevant Bachelor´s degree, MBA preferred
  • Business expertise in digital merchant vertical
  • Extensive experience in payment products (i.e. credit cards, pre-paid, etc). Proven ability managing a pipeline, negotiating business agreements, and driving commercial results.
  • Portfolio P&L expertise, with analytics orientation, preferably across a variety of markets and relevant industries such as e-commerce, telcos, GIG economy, etc. 
  • Proven track record of successful sales and relationship management with proven ability to interact at the ‘C’ level executives within client organizations
  • Proven ability negotiating business agreements and ability to develop new business partnerships with merchants
  • Demonstrated experience building and leveraging strong relationships within internal organization and client organizations at multiple levels.
  • Ability to work independently and in collaboration with high level of success/achievement.
  • Excellent written and oral communication skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

Additional Information

All your information will be kept confidential according to EEO guidelines.


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