Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefit offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

If you think you could support Visa within the Risk Advisor team, we want to hear from you – together, let’s make Visa a great place to work.

What’s it all about?

As the Senior Manager, UK&I Risk Advisor, you will be central to developing and delivering on Risk Europe’s strategy, integration and deployment plan for tailored Visa Risk capabilities that enable clients to improve risk and fraud mitigation capabilities:

1.  Inform development and execution of a comprehensive risk plan that is consistent with local market landscape, market priorities and global risk strategy. 

• Under the direction of the Head of Risk Advisory, this role has responsibility for payment cards fraud prevention, management of fraud, security and risk in the external Visa payment infrastructure in UK and Ireland.
• Support both internal and external risk management programs
• Support client forums (security summit, Risk Executive Councils, working groups, etc.)
• Promote & support client adoption of Visa risk products / solutions / initiatives

2. Support relationships with issuers, acquirers, merchants, payment processors, service providers, regulators, and law enforcement to: 

• Identify opportunities to enhance the payment ecosystem and advance risk management best practice.
• Support constructive relationships with local market regulators and law enforcement agencies
• Resolve fraud & data breach events
• Provide stakeholder training

3. Support the appropriate supervision framework in market 

• Support 2nd Line accountabilities in the execution of the Global Supervision Risk framework for identifying, monitoring, and managing supervisory relationships where appropriate
• Partner with business and functional teams to engage with government stakeholders, foster sound conditions to operate, and create insights on regulatory and supervisory topics for effective business responses
• Provide regular and ongoing reporting, metrics and information related to regulatory and supervisory management

4. Prepare reports, briefings, and other written products to update executive management on risk activities, issues, and opportunities.

• Convey risk-related trends and developments to local General Manager and leadership team through regular reporting
• Synthesize marketplace feedback regarding the effectiveness of Visa’s risk management strategy and programs, benchmark Visa’s performance relative to other payment networks and participants.
• Guide Visa’s proactive risk communications and collaboration across all of these stakeholders so as to advance the safety, security and long-term growth of the Visa payment system.

• This role reports to the Head of Risk Advisory and Lead UK&I Risk Advisor. The position is in Paddington, London.

What we expect of you, day to day:

Key Responsibilities:

• Act as the UK&I Risk point of contact working cross regionally with key stakeholders such as Global Risk to execute and communicate a consistent Visa fraud services strategy, both internally and externally to our clients
• Form key stakeholder relationships across VEL to develop an in depth understanding of the current end-to-end risk client lifecycle including onboarding, credit risk and ecosystem risk monitoring. Provide recommendations to tailor the existing client lifecycle to meet specific opportunities for fraud services.
• Support business development of fraud services strategy/activities/products by being able to articulate current risk control environment, assist in assessing any new risks that may arise from new strategy/activities and consider these in the wider context of the overarching risk appetite
• Develop awareness of the wider regulatory environment and key external developments for the new payments flow sector including any events that may require legal consideration, regulatory engagement or a change to Visa Rules.
• Write reports and proposals to key audiences, Risk Committee (ERC), Board Risk Committee (BRC) Regulators (e.g. Bank of England, ECB etc) outlining key progress/trends/findings emerging from due diligence activity on the new payment flows sector.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What we’re after…

• Knowledge of deploying new business and payment technology strategies for risk mitigation and risk services
• Knowledge, understanding and experience of risk management practices in financial services
• Proven experience of engaging multiple stakeholders on a given strategy or risk capability
• Knowledge of the financial sector from a risk management perspective
• Knowledge of the UK&I and wider European payments and / or financial services industry and the major trends affecting key stakeholders, including the regulatory, political and market environment, payment products and services, economic and competitive landscape technology and the rising threat of data breaches
• Track record in synthesising complex information to produce impactful management information and analysis, and support informed executive decision making
• Knowledge and understanding of relevant regulation
• Understanding of technologies and capabilities that assist in fraud monitoring, controls, fraud reduction, fraud exploit identification, cyber security capabilities to reduce financial risk
• Experienced in preparing/reviewing/delivering executive level communications, both written and oral
• Control / corporate functional experience (Finance, Risk & Regulatory, Legal, Compliance)
• Sound knowledge and experience of law in relation to the payments environment and ideally have had experience in working with law enforcement/judiciary and Court proceedings

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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