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The Analyst, Learning Experience Enablement is an important role at Visa University, responsible for the efficient and effective delivery of world-class learning experiences. In this role you will bring your experience in execution and program management of learning experiences to our learners, and your demonstrated passion for excellent learner experience, to your role both virtually and in person for learners across the globe. You will also manage the Visa University campus in London, maintaining the environment to ensure a world-class learning experience.
The Analyst, Learning Experience Enablement will report to the Director, Learning Experience Enablement Strategy.
Responsibilities
Program Management – Coordination (80%)
Campus Operations (20%)
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
- Relevant work-experience, preferably in Learning & Development
- Customer obsessed, responsive to queries in a consistent manner and with a sense of urgency
- Possesses strong interpersonal and communication skills to develop effective working relationships with all stakeholders
- Excellent written, oral communication and presentation skills and fluency in MS Office suite
- Accuracy and attention to detail, experience double-checking and cross-checking own work
- Possesses excellent organization and time management skills with ability to manage competing priorities effectively, meeting deadlines
- Works cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasks
Preferred qualifications
- Confident working in an international environment with global team members and participants
- Proven ability to execute large-scale, global training programs using ILT, virtual ILT, e-learning applications, social media platforms, mobile technology and video.
- Exceptional project management and organizational skills with demonstrated ability to execute multiple cross-functional projects simultaneously.
- Comfortable with ambiguity and working in a fast-paced, agile org with rapidly changing requirements and content with a learning mindset.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.