Company Description

Within the H&M Group, Logistics is responsible to make our fashion flow in a sustainable, qualitative and efficient way. We put the customer in focus and our job is about fulfilling the customer promise, creating a great online and in-store shopping experience. ​

 In Autumn 2019 we open the H&M Group’s first OMNI (online and store) Logistics Centre in Milton Keynes (+- 73,000 m²). The Logistics Centre employs over 1000 ambitious, committed and motivated colleagues who share our values and take responsibility for all daily distribution and Logistics operations for the UK/IE online and over 250 stores.​

Job Description

As a Team Leader you will lead the day-to-day operations for a specific team, ensure service levels, compliance and drive continuous improvements in line with set targets for service, efficiency and cost.

RESPONSIBILITIES:  ​

• Lead, manage, and organize an outbound department team, and monitor productivity​
• Support outbound Department Manager in maximizing operational excellence, quality, and efficiency by proactive analysis of logistics processes and management of workflows​
• Responsible for retail store allocation & replenishment and online picking, pick location storage and replenishment, packing, potential future outbound VAS, and shipping to fulfill customer expectations​
• Secure efficiency and smooth operations in a cost-efficient way and according to H&M operational & sustainability standards​
• Guarantee optimal product availability and picking​
• Understand the features of the systems used in the warehouse, being able to run the operation on a daily basis​
• Responsible to conduct inventory counts​
• Identify risks and issues in daily DC outbound department team and report to outbound Department Manager to support​
• resolving identified risks, issues, and follow-up​

COMPETENCIES

• Good operational DC outbound experience across Online + Stores to effectively lead operations of an outbound team​
• Hands-on approach for pragmatic day-to-day workflow management and problem resolution​
• Understanding of outbound processes and garment flow​
• Good understanding of warehouse management system​
• Knowledgeable in operational outbound logistics  standards, as well as department sustainability targets ​
• Strong communication and coordination skills​
• Holistic view to look at the bigger perspective with a visionary approach ​
• Ability to encourage collaboration, co-creation and people development by empowering others ​
• Agile mindset with positive attitude to change & meaningful growth​
• Inclusive & empathetic towards others whilst encouraging diversity ​
• Self awareness, understanding your impact on others and contribution to the whole group​

Additional Information

GROWING WITH H&M

At H&M, there are no set career paths. You will find continuous learning opportunities, and colleagues who will encourage and support your growth in whatever path you choose to explore. At H&M, you will have the chance to explore a wide variety of potential roles. We are a destination for curious minds and the more curious you are, the better!

Take on big challenges & discover how they make you grow!

BENEFITS

At H&M, we care about our employees, and it is important you feel appreciated. The well-being of our teams is the key to our success and in practice, this means that our employees all over the world receive great benefits. Check them out here!

Here’s your chance for a career with endless opportunities, interested?