Company Description

Fashion is our expression and we have a passion for it. But it doesn’t stop there. We want to make a difference. We want to empower women to empower the world. 

As a purpose-driven brand we at Monki not only want to be recognised for our on-trend collections and sisterhood values, but also for our brave sustainability efforts, conscious initiatives and passionate community. We’re in this for the long-haul and we’d love for you to join us on this journey. 

Job Description

As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.

Key responsibilities:

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.

Qualifications

To be successful in the role as Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiatives and independently in a quick and effective way address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.

What you need to succeed:

• Previous experience within retail, merchandising and/or customer service.
• Effective time management - being stress-resistant and good at prioritisation.
• Have a customer service mindset where you always prioritise the customers’ needs while serving as a brand ambassador.
• Being fashion knowledgeable and have a genuine interest in fashion trends.
• Have a selling mindset with the ability to approach and fulfil customer needs.

Additional Information

This is a part time position offering 20 hours a week, starting in February 2024.
Apply by sending in your CV in English as soon as possible, but no later than the 9th February. Due to data policies, we only accept applications through career page.  

Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.