Job Description

As DC Receptionist, you are responsible for welcoming employees and visitors, demonstrating the highest level of customer service, and representing the brand in the best possible way as the first point of contact upon arrival to the building.​

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Responsibilities​

• Welcome visitors and employees to the building​
• Always provide the highest level of friendly service, where no task is too much trouble​
• Assist HR team with administration tasks​
• Manage bookings for meeting rooms and transport​
• Answer calls in a professional manner and assisting with any queries​
• Be vigilant and always follow the correct security and health and safety routines​
• Maintain a high level of housekeeping and organisation in the reception area​
• Support DC management team with the tracking and reporting of employee attendance and lateness to maintain a fair and consistent approach to absence​​
• Assist and coordinate the implementation of special HR initiatives, projects and programs ​​

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Competencies​

• Strong communication and coordination skills​​
• Flexible and efficient time management and ability to prioritize workload and manage deadlines​​
• Excellent organisational and planning skills and strong attention to details​​
• Knowledgeable in Office 365 and internal reporting/administrative platforms​​
• Ability to collaborate and co-create with others​​
• Agile mindset with a positive attitude to change and meaningful growth​​
• Inclusive and empathetic towards others whilst encouraging diversity  ​​
• Ability to understand your impact to others and contribution to the bigger picture 

The rotational shift patterns for this role are:

• 06:00-14:00
• 08:00-16:00
• 10:30-18:30 
• Weekend working 

Additional Information

Benefits 

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity 

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description 

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.