The Studio Team Leader role is part of the ITG Studio team management structure, and is primarily responsible for the line management of a nominated group of studio staff in addition to Creative Artwork, Technical Artwork, Artwork or Photography and Retouching production responsibilities.
As a line manager you are responsible for the performance management, 1to1’s, training and development planning of your nominated team, helping maintain team morale and motivation and act as first line contact for issue resolution. You will provide production guidance, advice and mentoring, and maintain the studio quality and standards output of your team.
You will be part of the ITG Studio team management structure, supporting the Head of Studio to contribute to the effective day to day management of the studio.
Studio Team Leader responsibilities are in addition to your production responsibilities as a Creative Artworker, Technical Artworker, Senior Artworker or Photographer/Retoucher. In this capacity you will produce work to the highest standards of brand consistency, technical and content accuracy and efficiency. You will also support the Head of Studio in the pre-production evaluation of supplied files and guidelines, validating queries and issues where required, reviewing and verifying creative production work for adherence to brand consistency, production processes and supporting overall effective service.
It is anticipated that your time will be split approximately 25% management and 75% production.
Key Accountabilities
Line Management
- Provide day to day line management of your nominated team
- Act as first line escalation point for team queries
- Manage issue resolution and escalate to the Head of Studio as required
- Monitor holiday requests (Head of Studio and Production to manage approvals)
Performance Management
- Conduct regular 1to1’s with your team
- Monitor individual performance to ensure quality and standards are maintained
- Manage any performance related issues through performance improvement planning
Training and Development Planning
- Establish training and development plans with your team
- Facilitate provision of required or requested training as appropriate in conjunction with the Head of Studio and Management Team
Guidance and Mentoring
- Act as a mentor to your team in the development of skills and knowledge
- Provide guidance and constructive advice in approach to challenges
- Help resolve creative production queries
Team Morale and Motivation
- Help maintain team morale and motivation, actively promoting a positive attitude
- Monitor team morale and understand any key drivers affecting this
- Share with Head of Studio, and propose any changes that would help maintain a positive, engaged and motivated team
IT Issue Resolution
- Act as first line support for day to day IT issues affecting production
- Escalate to Head of Studio as required
Creative Production
- Provide production for scheduled projects for your area of expertise as relevant
- Creative artwork
- Technical artwork
- General artwork
- Retouching
- Photography
- Accurate execution of all work adhering to design and brand guidelines
- Responsible for ensuring all work is completed to correct technical specifications
- Responsible for ensuring range work is consistent
- Responsible for ensuring work created from master templates or guidelines is produce to the standards set out, with any discrepancies, issues or typographical concerns escalated to the Creative Director/Head of Studio
Pre-Production
- Attend pre-production meetings to asses new projects
- Be fully conversant with customer Creative and Brand guidelines, and how to produce work that adheres to guidelines
- Interrogate briefs and provide input on proposed project execution methodology, and estimates of production time when required
- Review project brief components, confirm acceptance of briefs and escalate issues
- Provide direction and guidance to your team members in the execution of briefs
Studio Quality Standards Adherence
- Responsible for ensuring production is to the highest standards and adherence to guidelines
- Provide support to your team to enable production is to the highest standards and adherence to guidelines
- Maintain team clear desk and confidentiality policy
System and Process
- Responsible for the effective adherence to Production systems and process
- Provide support to your team in the adherence to Production systems and process
Quality Management
- Responsible for adherence to internal Quality Control processes and procedures
- Provide support to your team in the adherence to internal Quality Control processes and procedures
Capability Development
- Continuous personal knowledge development for your area of expertise
- Continuous proactive development of software knowledge and competencies
- Contribute to recruitment process, reviewing CVs and conducting interviews with Head of Studio
Requirements
Required Knowledge, Skills and Experience
- People Management knowledge and skills, with a good understanding of requirements, methods and approaches
- Able to lead and drive performance
- Be able to develop a team to nurture and develop new knowledge and skills
- Be able to build and maintain excellent relationships with all internal stakeholders
- Convey positivity and develop a supportive working environment
- Excellent creative production knowledge and experience as appropriate
- Creative artwork
- Technical artwork
- General artwork
- Retouching
- Photography
- Excellent understanding of creative layout, design, typography, artwork
- Excellent understanding of photography and retouching (where relevant)
- Excellent understanding of branding and content
- Confident at interpreting design guidelines
- Able to produce and oversee design ranges to deliver consistency of execution
- Knowledge of the Adobe suite of production software, especially InDesign, Illustrator and Photoshop
- Understanding of print requirements and limitations for all print processes
- Understanding of digital requirements and limitations for content for all digital platforms
- Good understanding of all common Creative Production content types
- Have an exceptional eye for detail and meticulously high-quality standards
- Be able to develop new knowledge and skills proactively
- Good communication skills to liaise with all production process stakeholders
- Proven experience of content creation
Benefits
Work’s a treat!
On top of a competitive salary, you can expect a whole load of perks:
- 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
- Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
- Pension Scheme – helping you save towards your retirement home in the sun!
- Corporate Medical Cash Plan – claim back the cost of your medical treatments.
- Smart Working Options – spend up to 40% of your working week from home.
- So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
- Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
- Cycle to Work Scheme – save on the cost of biking to work.
- Monthly Employee Awards - Employee of the Month programme with £250 bonus
- Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
- Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
- Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
- Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.
ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together
What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
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