Field Service Manager
Type: Fulltime/Permanent
Location: Daily travel to customer’s sites in region
Hours: Primarily Night shift (between 10pm - 6am)
Range: £40,000.00-£50,000.00 per year + mileage reimbursement
Who we are
Focal Systems is the industry leader in retail AI solutions. We are a Silicon Valley based startup that has more than doubled in size every year since our founding. Our mission is to automate and optimize brick and mortar retail using deep learning computer vision. Focal has been deployed at scale with the top retailers in the world. We are looking for smart, creative and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company.
We have built the next generation operating system for brick & mortar retail. This OS leverages shelf-mounted cameras that constantly measure the state of the retailers’ shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train and manage their staff. We have proven this with major retailers around the world.
What we are looking for
Focal Systems is currently expanding our operations throughout the United Kingdom. We are seeking a Field Service Manager to be an integral member of the Focal customer success and operations organization. The Field Service Manager will work intensively with the Focal Systems operations team to ensure all operations within their region of the UK are sound at all times. This role will have overall accountability for the successful deployment, maintenance and adoption of our system. We are looking for an individual who can lead and champion deployments for our customers in your area. This role will have overall accountability for the successful deployment, maintenance and adoption of our system. This is a full-time position. Note, this is primarily a night shift role during installation periods.
What you will do
What you need to be successful
Why Focal Systems
Strong Mission and Values: We are a tightly knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception.
Exceptional Team: We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time. We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art.
Outstanding Partners: We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors.
What we offer