Company Description

Great journeys start with Trainline 

We are champions of rail, inspired to build a greener, more sustainable future of travel. Our purpose is our momentum. It makes us feel good, because we know we’re doing good. As we lead the way to a greener future, we do it together. We’re all about connections: with each other, with our customers and with the world. Just as our platform brings the world together, it’s our ambition that connects us. We motivate each other to go beyond our limits, to experiment, fail and to always grow. 

With over 110 million visits every month to our platform and £4.3billion in net ticket sales, we're always innovating and making moves towards our final destination — a world where travel is as simple, seamless, and affordable as it should be. 

And we couldn't do any of it without our incredible people driving us forward. Today, we're a FTSE 250 company that's proudly home to more than 1000 Trainliners from 60+ nationalities across offices in London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid and Brussels. It's this diversity that energises us and makes us stronger, helping us to achieve amazing things. 

With our sights firmly set on European growth, there is no better time to jump on board this high-speed train and be part of our continued success. 

Job Description

Trainline Advertising’s vision is to offer the most marketplace-centric advertising to connect rail and coach travellers with advertisers at the right moments. Trainline Advertising will enable advertisers to engage with our customers through the entire marketing funnel - from awareness through to purchase and loyalty.    

About the Role 

We are looking for a highly motivated and detail-oriented Senior Ad Operations Manager to join our Advertising team. You will play a crucial role in managing and optimizing our digital advertising campaigns across various platforms. The role broadly covers three areas of responsibility: 1) managing relationships with ad tech partners (SSPs) and 3rd party demand sources, 2) owning our ad tech strategy including assessment of additional partners to integrate with to improve our yield, measurement capabilities, quality & credentials, 3) assisting the ad sales team with the successful execution of programmatic and direct advertising deals.

You will work cross-functionally with internal teams including Product, Marketing, Finance, Legal and Privacy to achieve these objectives. The ideal candidate will have a proven track record in ad operations, a deep understanding of the digital advertising landscape and ad technologies, is an expert in Google Ad Manager and familiarity with data protection regulation and consent management frameworks in EU and UK. 

What you will do 

• Manage relationships and grow revenue from existing programmatic partnerships on the web & app. 

• Stay up to date with the latest ad tech advancements and proactively explore new technologies and platforms that can enhance campaign effectiveness and efficiency. 

• Resolve ad delivery, ad quality, and technical issues, liaising with the relevant teams for support as needed. 

• Define, implement and manage operational processes that support growth of Trainline advertising business across both programmatic advertising and direct campaigns.  

• Oversee the end-to-end execution of digital advertising campaigns, including campaign setup, trafficking, and monitoring to ensure accurate and timely delivery of ads.  

• Continuously monitor campaign performance and implement optimization strategies to maximize revenue. 

• Generate regular reports on campaign performance, including key metrics, trends, and actionable recommendations for optimization. 

Qualifications

You will be a smart, data-driven, commercially minded individual ready to take on the exciting opportunity of being a founding member of an ad organization within a business with meaningful growth and purpose.  

• 5+ years of relevant experience in the advertising sector, either publisher/agency side or in ad tech, focusing on operations, technology, and strategy 

• Mastery of working in, and troubleshooting across, ad-servers and programmatic buying/selling platforms (Google Ad Manager experience essential) 

• Deep knowledge of ad tech and experience managing relationships with DSP’s, SSP’s, and other vendors 

• Demonstrated experience in extracting actionable insights and developing business strategies from data 

• Experience navigating the General Data Protection Regulation and similar advertising privacy requirements 

• Strong network of contacts within ad sales, technology, and operations industries 

Additional Information

Why should you jump on board? 

We want our people to stretch their minds, abilities, and share their knowledge. Each year we hold The Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment. 

We've always paid special attention to flexible working as we value a strong work/life balance. The pandemic has taught us that a balance between remote working and being in a collaborative office environment leads to productive teams. 

Our Values 

• Think Big - We're building the future of rail 

• Own It - We care about every customer, partner and journey 

• Do Good - We make a positive impact 

• Travel Together - We're one team 

Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.  

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